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blr044 · February 16, 2008

When one clicks the top link, you will a 403 error page. Regardless what home link throughout web site, you get this error:

You don't have permission to access / on this server.

I know a 403 error is due to incorrect file permission setting. In the past, when I get this error, it would be something like this:

You don't have permission to access /oscommerce2/catalog/index.php on this server.

Now for the last four days I have searched many, many forums using google search. Even the sever where my site is hosted, has not gotten back with me.

I looked in these files:

both config.php

all of my .htaccess

application_top.php

index.php

Please, need desperate help on this. As it is now, google is not able to crawl site.

Bennett

germ · February 16, 2008

This is a test.

Copy the text in the CODE box into Notepad on your PC

<HTML>
<HEAD>
 <TITLE></TITLE>
 <LINK REV="made" HREF="mailto:">
 <META NAME="generator" CONTENT="NoteTab Light 4.95">
 <META NAME="author" CONTENT="">
 <META NAME="description" CONTENT="">
 <META NAME="keywords" CONTENT="">
 <meta name="robots" content="index,follow">
</HEAD>

<BODY BGCOLOR="#FFFFFF" TEXT="#000000" LINK="#0000FF" VLINK="#800080" ALINK="#FF0000">

<H1></H1>
<P></P>
<P></P>
<P></P>
<P></P>
<center>
<A HREF="http://brs-giftshop.com/oscommerce2/catalog/index.php" TARGET="_self">Enter the Store</A>
</center>
</BODY>
</HTML>

Save it as index.htm

Upload it into the / folder (the root folder) of your site.

blr044 · February 16, 2008

that did work. it brought up a blank page with text - Enter the Store with http://brs-giftshop.com/ in browser address bar. Clicked the link, it took me to http://brs-giftshop.com/oscommerce2/catalog/index.php

Bennett

germ · February 16, 2008

In your /oscommerce2/catalog/includes/application_top.php find this code:

// include the breadcrumb class and start the breadcrumb trail
 require(DIR_WS_CLASSES . 'breadcrumb.php');
 $breadcrumb = new breadcrumb;

 $breadcrumb->add(HEADER_TITLE_TOP, HTTP_SERVER);
 $breadcrumb->add(HEADER_TITLE_CATALOG, HTTP_SERVER);

Change the one line to this:

  $breadcrumb->add(HEADER_TITLE_TOP, HTTP_SERVER . '/oscommerce2/catalog/index.php');

Does that fix the "Top" link so it points back to your catalog?

:unsure:

germ · February 16, 2008

You either need to move your shop to the root (discussed in another thread), do a .htaccess redirect, or put something like the index.htm file I made into your / folder, or the robots still won't be able to find your shop.

:blush:

blr044 · February 16, 2008

Making the change in application.php did point to http://brs-giftshop.com/oscommerce2/catalog/index.php

But all home links through out the site, when google tries to crawl site or when I enter brs-giftshop.com in browser address bar I still get same error.

A week ago, I did move all catalog folders and files up a level. Old address was http://brs-giftshop.com/oscommerce2/catalog/index.php

and the new address was http://brs-giftshop.com/catalog/index.php

This is what I did:

1. Removed define('HEADER_TITLE_TOP', 'Top'); from /english.php

2. Commented out $breadcrumb->add(HEADER_TITLE_TOP, HTTP_SERVER); in /application_top.php

3. In both /configure.php i removed the words oscommerce2

4. In catalog/.htaccess and catalog/includes/.htaccess I removed oscommerce2

That's when all of this problem stated with all home links and google was getting the 403 error code. In checking with my servers host Wednesday, because of the the way oscommerce was installed through cpanel, they said it will not work. So over a week not getting hits to site, it hurts. So I reversed all of the steps last night. Still the home link getting 403 error code. Today my server host said, if i want to put it in the root directory, i will have to make backup of DB and manually install fresh store into root and the restore the backup.

So now I am wondering if that's what I need to do.

Throughout the internet, i was different ideas to solve my situation. Still learning about how all this works, but have a way to go. i believe some of these do not belong where they are. This is what is in my tree directory:

brs-giftshop.ocm/oscommerce2/

brs-giftshop.com/sitemap.xml

brs-giftshop.com/robots.txt

brs-giftshop.com/googlesitemapcategories.php

brs-giftshop.com/googlesitemapProducts.php

brs-giftshop.ocm/oscommerce2/catalog/

brs-giftshop.ocm/oscommerce2/catalog/.htaccess

brs-giftshop.ocm/oscommerce2/catalog//sitemap.xml

brs-giftshop.ocm/oscommerce2/catalog/robots.txt

brs-giftshop.ocm/oscommerce2/catalog/includes/.htaccess

brs-giftshop.ocm/oscommerce2/catalog/admin/.htaccess

brs-giftshop.ocm/oscommerce2/catalog/admin/includes/.htaccess

I think google does not like redirect. in fact that i got from google webmaster tools.

But is copying a fresh copy into root and then run the install.html would solve all of my problems.

Then restore the DB that only replace all of my products and nothing else, is that right? Because I have over 1500 items in catalog.

I know I have a lot here. but just to get site back running the way it should.

Thanks.

Bennett

germ · February 16, 2008

There's a contribution called:

Store in Root

(click it)

I've never done it, but I thought all you had to do was copy the catalog (in your case /oscommerce2/catalog) files/folders into the root and change the configure files.

I didn't think you had to mess with the DB at all (but I could be mistaken).

blr044 · February 16, 2008

That was the contribution I used.

I moved files from brs-giftshop.com /oscomerce2/catalog/

to brs-giftshop.com/catalog/

Then edit the following files:

both configure.php

/engish.php

/application_top.php

So do you think if I installed fresh version and then type brs-giftshop.com/install.htm in browser address bar and follow the install instruction would solve issue. Or just move files into temp folder and use ftp to copy files into the root directory ( brs-giftshop.com/ ).

There two version, I believe. I think it's Online Merchant v2.2 Release Candidate 2a, ( but isn't in a beat stage?) and osCommerce

2.2 Milestone 2

Isn't version 2.2 going to be outdated soon?

Bennett

germ · February 16, 2008

If you do this:

I moved files from brs-giftshop.com /oscomerce2/catalog/

to brs-giftshop.com/catalog/

You still have the same problem.

They need to go into the / (root) folder.

I really can't answer your questions because I haven't moved a shop. I just installed it into the root to begin with.

You'll just have to:

1. Move the shop, and get it to work.

2. Leave it where it is, and use something like the index.htm to let the robots know where the shop is.

3. Do a .htaccess redirect.

I am not in a position to say which is best for you.

blr044 · February 16, 2008

One last question then I will think what I will do.

Getting most of oscommerce store down.

You mention /root

So /root mean I will copy files into brs-giftshop.com/

like for example:

brs-giftdshop.com/index.php

brs-giftshop.com/includes

brs-giftshop.com/admin

etc.

Will wait for your answer. thanks a bunch. Have a good evening!

Bennett

germ · February 16, 2008

Copy all the files and folders from here:

/oscomerce2/catalog/

to

/

Then edit the /includes/configure.php and /admin/includes/configure.php files, and anything else the contributions says.

If you have problems with things still trying to link back to the /oscomerce2/catalog/, check these files if they exist:

/catalog/includes/local/configure.php

/admin/includes/local/configure.php

It isn't real well documented (as far as I can tell), but osC will use data from these files if present, so they must be correct as well.

blr044 · February 16, 2008

Jim,

Moved files. Links working and all, even notice google is crawling site as I am writing this. Also went through about 20 pages, index link works.

If it was possible to send a cold beer through cyber(sp) space, i would :lol:

Thanks!!

Bennett

germ · February 16, 2008

Pat yourself on the back, there, Dude!

:thumbsup:

You've done all the hard work.

All I did was offer some suggestions.

May I offer another?

:unsure:

When I go to the "secure" (SSL) side of your site, I'm getting the "Do you want to display both secure and non-secure items?" message, and I think I know why.

It's the stat counter code in your /includes/footer.php file.

Try changing the stat counter script to this:

<script type="text/javascript" src="https://www.statcounter.com/counter/counter_xhtml.js"></script><noscript><div class="statcounter"><a class="statcounter" href="https://www.statcounter.com/"><img class="statcounter" src="https://c2.statcounter.com/334944/0/e41e6a55/0/" alt="web stats" /></a></div></noscript>

If that doesn't fix it, I do have an alternate solution.

blr044 · February 16, 2008

Thanks.

I use firefox as my browser and that that is generally at the bottom of browser is so small, I never noticed the slanted line running through it to let me know. I just noticed the browser address bar went from a white background to a red background.

Done some further test today. Still running smoothly. Even getting visitors back through search engines again.

Thanks again.

Have a great weekend.

Bennett

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