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Defect Manager Support


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  • 1 year later...

Well, looks like nobody but me has problems installing this...


Everything went fine but the actual box for the defects manager does not work. For better understanding where the problems start, I have attached a screenshot for the first problem.1.jpg


If I ignore this and click on the link I get

The requested URL [...]/admin/FILENAME_DEFECTS was not found on this server.


Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


I have checked and doublechecked the installation instructions and my files but could not find the error.

I also have checked that all files have been uploaded.


Hoes anybody got a clue how to solve this ?


warm regards


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These instructions in the instructions notepad file included in the package should fix those.


3b. Open admin/includes/languages/english.php



Add Before:

//Defect Manager 1.3
define('BOX_HEADING_DEFECTS', 'Defect Manager');
define('BOX_DEFECTS', 'Defects');
define('BOX_DEFECTS_PRIORITY', 'Defects Priority');
define('BOX_DEFECTS_SEVERITY', 'Defects Severity');
define('BOX_DEFECTS_STATUS', 'Defects Status');
define('BOX_DEFECTS_USERS', 'Defects Users');
define('IMAGE_NEW_DEFECT', 'New Defect');
define('IMAGE_NEW_DEFECT_PRIORITY', 'New Priority');
define('IMAGE_NEW_DEFECT_SEVERITY', 'New Severity');
define('IMAGE_NEW_DEFECT_STATUS', 'New Status');
define('IMAGE_NEW_DEFECT_USER', 'New User');
define('TEXT_DISPLAY_NUMBER_OF_DEFECTS', 'Displaying <b>%d</b> to <b>%d</b> (of <b>%d</b> defects)');
define('TEXT_DISPLAY_NUMBER_OF_DEFECTS_PRIORITY', 'Displaying <b>%d</b> to <b>%d</b> (of <b>%d</b> priorities)');
define('TEXT_DISPLAY_NUMBER_OF_DEFECTS_SEVERITY', 'Displaying <b>%d</b> to <b>%d</b> (of <b>%d</b> severities)');
define('TEXT_DISPLAY_NUMBER_OF_DEFECTS_STATUS', 'Displaying <b>%d</b> to <b>%d</b> (of <b>%d</b> statuses)');
define('TEXT_DISPLAY_NUMBER_OF_DEFECTS_USERS', 'Displaying <b>%d</b> to <b>%d</b> (of <b>%d</b> users)');
//Defect Manager 1.3

3c. Open admin/includes/filenames.php



Add Before:

//Defect Manager 1.3
 define('FILENAME_DEFECTS', 'defects.php');
 define('FILENAME_DEFECTS_USERS', 'defects_users.php');
 define('FILENAME_DEFECTS_PRIORITY', 'defects_priority.php');
 define('FILENAME_DEFECTS_SEVERITY', 'defects_severity.php');
 define('FILENAME_DEFECTS_STATUS', 'defects_status.php');
 define('FILENAME_DEFECTS_CSV', 'defects_csv.php');  
//Defect Manager 1.3

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These instructions in the instructions notepad file included in the package should fix those.


Thanks for your help.

I found the mistake thanks to your answer and as just punishment I openly plead guilty of absolute stupidity.


As a hint for others having this problem: It helps a lot if you upload the relevant files in the right folder.

E.g. not in the live shop but in the folder for your test shop. :blush:


Warm regards


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