Credit Class & Gift Voucher problem

[ericTM313]

Hello all, this is a very weird issue.

2 Completely seperate websites, on 2 completely seperate servers, using 2 completely seperate payment gateways both showed this problem with this contrib, starting as early as 1/27/08.

 

Problem is: The user will enter the coupon code at checkout, and they will see their discounted amount as the order total.

When they checkout, through authorize.net for one site, and payflow pro for the other, their card is charged the original amount, not the discounted amount. Everything on the OSC side remains as it should, it appears the discount was applied, etc.

 

Both of these sites worked perfectly fine, until like i said, as early as 1/27.

 

Whats the likelihood of 2 payment gateways changing something on their end that would cause this, in a one week period? Seems pretty unlikely to me. It has to be something on the OSC side causing this, but I can't find anything.

 

Any ideas? Always appreciated, thanks!

 

*edit*

might i add that no code has changed on either site since the contribution was working, nothing on either payment gateway was changed, nothing on either server was changed, etc etc.

Edited February 5, 2008 by ericTM313

[cooch]

Hello all, this is a very weird issue.

2 Completely seperate websites, on 2 completely seperate servers, using 2 completely seperate payment gateways both showed this problem with this contrib, starting as early as 1/27/08.

 

Problem is: The user will enter the coupon code at checkout, and they will see their discounted amount as the order total.

When they checkout, through authorize.net for one site, and payflow pro for the other, their card is charged the original amount, not the discounted amount. Everything on the OSC side remains as it should, it appears the discount was applied, etc.

 

Both of these sites worked perfectly fine, until like i said, as early as 1/27.

 

Whats the likelihood of 2 payment gateways changing something on their end that would cause this, in a one week period? Seems pretty unlikely to me. It has to be something on the OSC side causing this, but I can't find anything.

 

Any ideas? Always appreciated, thanks!

 

*edit*

might i add that no code has changed on either site since the contribution was working, nothing on either payment gateway was changed, nothing on either server was changed, etc etc.

 

Gotta be honest: I have no clue.

However, something must have changed.

The last time things like this happened to me, it was due to un-announced server upgrades, like an upgrade to php5, mysql5, etc.

The host thought they would be benign changes, but they weren't.

Worth asking?