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ERROR: Destination not writable


tambay

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Yesterday I uploaded some items into my catalogue not problems at all. Today I log on and go to add more catalogue items and a red error messages appear when uploading pictures, as follows:

 

ERROR: Destination not writeable.

ERROR: Catalog images directory is not writeable: home/etc/etc/etc/images

 

My item was uploaded to my site, but without a picture...which is a disaster.

 

I went to File Manager and it came up with a different error messages as follows:

 

ERROR: Backup directory is not writeable.

 

Any ideas on how to rectify this problem, and why it happened?

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Ok...I found this topic...but it doesn't help my problem at all.

So you unserstand that you have to change the permissions on home/etc/etc/etc/images. Please explain how you are doing it.

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So you unserstand that you have to change the permissions on home/etc/etc/etc/images. Please explain how you are doing it.

Hi Coopco,

 

I went into cpanel, and then into file manager. I clicked on both public_html and images and permissions are ticked for the user: read, write and execute. For group and world they are checked for read and execute, but not checked for write. So it all looks ok to me.

 

Where am I going wrong?

 

In cpanel under "error log" is shows 2 errors:

 

[Thu Jan 31 19:54:04 2008] [error] [my client number] File does not exist: /home/tambaytr/public_html/404.shtml

 

[Thu Jan 31 19:54:04 2008] [error] [my client number] File does not exist: /home/tambaytr/public_html/tambay/cpanel

 

In cpanel/file manager/error pages...error 404 means "wrong page".

 

Does any of this help you?

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Oops...error above: "group" and "world" are ticked read only (execute is not ticked on group and world in cpanel/file manager/public_html or images).

That is why they are not writable. Try 775.

Was the forum down for about an hour or two?

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That is why they are not writable. Try 775.

Was the forum down for about an hour or two?

Hi Coopco...I will go change them all to writeable. I thought group and world would enable everyone to make changes?

 

I didn't have any problems with the forum tonight.

 

I am not sure how to change them to 775, but I did see numbers beside them...I think 750 and some were 755...or it may have been 775. I will let you know how I go.

 

Don't know how they got changed though. They were fine yesterday.

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Ahhh...just figured out what 775 is - how obvious hey - LOL.

 

Anyway, I did that and nothing happened. My pictures still aren't uploading. Do I need to change to 777, or is that too risky?

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Because it did not work on 775, I changed it to 777...but I am still getting the error message that:

 

Error: Catalog images directory is not writeable: /home/tambaytr/public_html/tambay/images/

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Because it did not work on 775, I changed it to 777...but I am still getting the error message that:

 

Error: Catalog images directory is not writeable: /home/tambaytr/public_html/tambay/images/

Is that the correct address for your catalog images?

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Hey Coopco...yes, that is the directory where my pictures are. I've checked the cpanel/file manager, and it is 775.

 

It also says that my backup director is not writeable. I have also checked that under cpanel/file manager, and it too is 775.

 

I just don't understand what has gone wrong. It is so frustrating. As far as I see, it should be working.

 

You were up late last night.

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Hello Coopco...just thought I would give you an update.

 

I spoke to my server, and he said that everything is set up fine. He cannot understand why I am getting these messages. I have enough space at the moment, and the permissions are all correct.

 

I have sent him the error messages by email and he is going to refer it to "his people" (I believe a php programmer), and see what they say.

 

But even he is stumped at this present point in time.

 

I would hate to have to redo my whole website again...but it looks as though that might be a possibility as my backup directory is also unwriteable for some reason.

 

It's amazing how much I am learning through all of this though...but have a big headache. LOL

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Hi Coopco...the backup directory I am also having problems with. Same problem "Backup directory is not writeable".

Hi Tamara

 

/home/tambaytr/

 

is that correct?

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