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The e-commerce.

Paypal - Redirected to Website Whit Button "Pay"


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I'm having a serious problem with this, almost 80% of sales are lost cause costumers are redirected to the website when they push the button "Pay" at paypal, and the payment is not done, and the cart is emptied.


I have done a lot of tests, and couldn't reproduce the error, but a lot of them call us and complain about the same issue, so I must believe that something is happening.


One of them was able to do an order once, and this time he was trying to do another with the same steps and it was not accepting the payment.


When the user is redirected to the website, the cart is empty again and he must start all the order process again, sometimes 3-4 times before be able to get the order payed.


Anyone can help on this, I waiting also for paypal reply to help email.


Using the paypal standard module without IPN.


Best Regards

David Duarte

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