dreamscape Posted December 8, 2002 Share Posted December 8, 2002 hello... I just got done installing package tracking for FedEx, UPS, and USPS... it works great... but then I noticed in the admin for the order status, there is no "shipped"... it goes pending, processing, and then jumps to delivered... shouldn't there be a shipped in between there??? I have searched for a contribution but can't find one... I guess I could set it to "processing" when I enter their tracking numbers, but then if it has shipped, it is no longer being "processed" and it isn't delivered yet... how might I add the status "shipped" The only thing necessary for evil to flourish is for good men to do nothing - Edmund Burke Link to comment Share on other sites More sharing options...
Ross Posted December 8, 2002 Share Posted December 8, 2002 I just change "Delivered" to "Shipped". Unless you actually plan on checking tracking numbers to see when all of your deliveries are signed for and changing them in your customers' accounts, I think "Delivered" is a little useless as a descriptive text for order status anyway ;) Link to comment Share on other sites More sharing options...
Ajeh Posted December 8, 2002 Share Posted December 8, 2002 Admin ... Localization ... Order Status ... Then add to your hearts content ... :D Note: some add-ons recognize the levels 1, 2 and 3 Not that I have written anything like this ... :sigh: But you can always modify the settings. It's just something to be aware of. Link to comment Share on other sites More sharing options...
dreamscape Posted December 8, 2002 Author Share Posted December 8, 2002 aha... yes yes... how silly of me... I was actually wanting to change delivered to shipped... because I certainly am not going to watch and notify the customers of when their package has been delivered... thats what the tracking system is for... here I was searching through a bunch of PHP files to find it, when it was built into the admin all along... thanks a bunch... both of you The only thing necessary for evil to flourish is for good men to do nothing - Edmund Burke Link to comment Share on other sites More sharing options...
aricross Posted February 12, 2003 Share Posted February 12, 2003 You can add as many Status statements as you would like. All you need to do is go to the Admin tool, click on Localization, click on Orders Status. Then, click on Insert and add whatever new status you'd like to have. Link to comment Share on other sites More sharing options...
wizardsandwars Posted February 12, 2003 Share Posted February 12, 2003 Yeah, we actually use quite a few different ones. Back Ordered, Pending with Issues, ect ------------------------------------------------------------------------------------------------------------------------- NOTE: As of Oct 2006, I'm not as active in this forum as I used to be, but I still work with osC quite a bit. If you have a question about any of my posts here, your best bet is to contact me though either Email or PM in my profile, and I'll be happy to help. Link to comment Share on other sites More sharing options...
HLT Posted February 12, 2003 Share Posted February 12, 2003 Just to play Devil's advocate, there seem to be a lot of default settings in this software that don't make sense. I realize everything is customizable, but Im curious who'se responsible for deciding what is default. * Delivered should say "Shipped" by default, the original poster is correct. When would any of us be tracking the actual delivery? Probably never. So why does it say Delivered? * There are other things like ... the default setting for the store is to add tax to the price of the product. So if a product is $10, it actually displays as $11.50 if tax is turned on. Tax is *never* added to a product until you reach the checkout screen. There may be an exception or two, but why would this be the default? * Adding something to your cart, the image says "In Cart". Shouldn't it say "Add to Cart" ? Its not in your cart until you add it. * the person's city and state by default. Im probably just a dumb american, but even on European online stores, in the 10 yrs Ive been purchasing on the web, zip code has always been the last item you enter on your address. This should be the default. * If you add variables to an item, the store by default literally reorders the list to a random order of its own. No matter what order you enter them in, it changes it. If you want alphabetical, you can't. If you at least want them to appear in the order you entered them, you can't. The default for this feature is intentional randomness. Why would this be the default? Wouldn't it make more sense to at least list them in the order entered? These are just a few things that have frustrated me. Normally I wouldn't complain but whomever is in charge of deciding what is the "default" setting has cost me quite a bit of money to have to pay developers to change. The frustrating part is that I really don't even consider them "customizations". To me these items seem like bad choices for default settings, and spending cash to change them to what I consider "normal" is really a bummer. More importantly, when you modify code, you increase the risk of introducing bugs, and that very thing has happened over and over as a result. I'd trust you guys to change the default more than I'd trust my own programmers to "customize" it. Don't misunderstand me, this store is the best out there, and im sure developing for it is a very thankless job. So thank you for all your hard work. Even the best store out there can be perfected though.. so I hope you'll take these comments in a good spirit. HLT . www.hairlosstalk.com Consumer Hair Loss Information & Support Link to comment Share on other sites More sharing options...
loxly Posted February 13, 2003 Share Posted February 13, 2003 Cross post in the SAME category even?? [no external urls in signatures please, kthanks] Link to comment Share on other sites More sharing options...
HLT Posted February 13, 2003 Share Posted February 13, 2003 I was interested in getting everyone's opinion on the topics, not just those who were interested in the subject titled "Shipped?" But thank you for policing me. :roll: . www.hairlosstalk.com Consumer Hair Loss Information & Support Link to comment Share on other sites More sharing options...
codefumbler Posted February 13, 2003 Share Posted February 13, 2003 Hairloss It strikes me that your comments about defaults are a little superflous. Others have made the point that all of your examples are fairly trivial and can be altered to suit your requirements in less time than you have probalby spent discussing the issues on the forum. There are many differences in the way that people do business and implement their online stores. Some of these are related to jurisdictions and others are a matter of personal preference. Local taxes for example are often treated quite differently in Europe than they are in the US. Here in the UK, VAT is rarely shown for normal retail BtoC transactions but is for BtoB trading as commercial customers who are VAT registered reclaim the tax and the format of the invoice is vital and the NET price is of most interest . It is also important to implement the tax differently if you are selling outside your own jurisdiction and will not be charging VAT on export orders. All in all, I - and I think many other users - would prefer that the team continue there excellent job of developing a stable, fully featured and flexible package rather than spend time worrying about details that are better left to the individual user to resolve. I am not accusing you of being Americocentric although some elements of your comments could be interpreted that way. I hope you get all your issues resolved Link to comment Share on other sites More sharing options...
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