Shipping not calculating properly

[neolose]

Hi all, i am a new to oscommerce and just setting up my inventory, I have added a few products and set shipping to the table format. So i have set the weight brackets to that of the Royal Mail price bands in grams (im in UK) so i have the first one set as 100:5 (for up to 100 grams = $5) and then 120:7,140:8 etc.

 

Most of my items are 99grams so should be $5, but when i add one item to the cart and go to checkout, it always says $7. Any idea why?

 

Also another problem, i would like there to be an option to upgrade to a more expensive shipping rate, which basically involves adding £6/$12 to the existing shipping - is there any way to do this? if so how? thanks

[Guest]

Hi all, i am a new to oscommerce and just setting up my inventory, I have added a few products and set shipping to the table format. So i have set the weight brackets to that of the Royal Mail price bands in grams (im in UK) so i have the first one set as 100:5 (for up to 100 grams = $5) and then 120:7,140:8 etc.

 

Most of my items are 99grams so should be $5, but when i add one item to the cart and go to checkout, it always says $7. Any idea why?

 

Also another problem, i would like there to be an option to upgrade to a more expensive shipping rate, which basically involves adding £6/$12 to the existing shipping - is there any way to do this? if so how? thanks

Have you checked the tare weight of your packaging in admin?

[satish]

In shipping total weight is weight of products plus tare weight.

 

So if thats happening thru admin set tare wt to 0.

 

Satish

[neolose]

Tare weight was only 1, so it shouldnt have been that surely? I had to drop the items weight right down to 90 before it came up in the <100 price band :s

[neolose]

also how do you add the 'express' delivery option i mentioned? thanks