some people get stuck on checkout_shipping.php

[samwillard]

hi

 

5 customers have complained that when they checkout they get refreshed to checkout_shipping.php from clicking submit after choosing they shipping method.

 

ive looked at the checkout confirmation php page and the only 2 bits of code that redirect are

 

// avoid hack attempts during the checkout procedure by checking the internal cartID

//if (isset($cart->cartID) && tep_session_is_registered('cartID')) {

// if ($cart->cartID != $cartID) {

// tep_redirect(tep_href_link(FILENAME_CHECKOUT_SHIPPING, '', 'SSL'));

// }

// }

 

// if no shipping method has been selected, redirect the customer to the shipping method selection page

 

 

//if (!tep_session_is_registered('shipping')) {

// tep_redirect(tep_href_link(FILENAME_CHECKOUT_SHIPPING, '', 'SSL'));

 

 

as you can see ive now commented these out hoping it may fix the problem - thing is it works for most people(including me) and i have loads of orders going through fine

 

can anyway think why someones PC may have a problem with this code/ checking for sessions etc?

 

thanks

sam

[krislyn5559]

hi

 

5 customers have complained that when they checkout they get refreshed to checkout_shipping.php from clicking submit after choosing they shipping method.

 

ive looked at the checkout confirmation php page and the only 2 bits of code that redirect are

 

// avoid hack attempts during the checkout procedure by checking the internal cartID

//if (isset($cart->cartID) && tep_session_is_registered('cartID')) {

// if ($cart->cartID != $cartID) {

// tep_redirect(tep_href_link(FILENAME_CHECKOUT_SHIPPING, '', 'SSL'));

// }

// }

 

// if no shipping method has been selected, redirect the customer to the shipping method selection page

 

 

//if (!tep_session_is_registered('shipping')) {

// tep_redirect(tep_href_link(FILENAME_CHECKOUT_SHIPPING, '', 'SSL'));

as you can see ive now commented these out hoping it may fix the problem - thing is it works for most people(including me) and i have loads of orders going through fine

 

can anyway think why someones PC may have a problem with this code/ checking for sessions etc?

 

thanks

sam

Is it people from all over having trouble or just from a certain region ie. only Canadians ?