nihanshe Posted November 18, 2007 Posted November 18, 2007 Hi all, a small problem' customers know what they bought, but I don't and it gets embarrassing when I have to ring them to find out what they have bought from the store they register with no problem but their order reads 0 I have notification from paypal to say I have received payment but the email from paypal do not list the items they have bought. Now sometimes I have an order from a customer and everything is fine but more than often I have to ring them. I have put a large message on the order checkout_success.php page which reads "Your Order Has Been Processed but please remember to hit the continue button so that I know what you have ordered!" now whether they do I don't know just would like to get this sorted out so I know what they have bought. any help would be great Regards Mervyn www.turnedwood.co.uk [email protected]
mtechama Posted November 18, 2007 Posted November 18, 2007 Hi all, a small problem' customers know what they bought, but I don't and it gets embarrassing when I have to ring them to find out what they have bought from the store they register with no problem but their order reads 0 I have notification from paypal to say I have received payment but the email from paypal do not list the items they have bought. Now sometimes I have an order from a customer and everything is fine but more than often I have to ring them. I have put a large message on the order checkout_success.php page which reads "Your Order Has Been Processed but please remember to hit the continue button so that I know what you have ordered!" now whether they do I don't know just would like to get this sorted out so I know what they have bought. any help would be great Regards Mervyn www.turnedwood.co.uk [email protected] Did you check the Admin>Store Configuration>My Store>Send Extra Order Emails to: [email protected] if you didn't that is why your not getting your orders Wade Morris Amarillo, Texas Before you do any changes on your site you need to do BACKUP! BACKUP!
nihanshe Posted November 18, 2007 Author Posted November 18, 2007 Did you check the Admin>Store Configuration>My Store>Send Extra Order Emails to: [email protected] if you didn't that is why your not getting your orders Many thanks for your help Mervyn
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