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Need help, don't have admin info


anitanks

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Posted

I am not sure if there is anything I can do at this point. I paid someone to set up a site for me and they got started but now they have disappeared. They never gave me the admin info and my site is there with stuff I don't sell. Help!? Anita

Posted
I am not sure if there is anything I can do at this point. I paid someone to set up a site for me and they got started but now they have disappeared. They never gave me the admin info and my site is there with stuff I don't sell. Help!? Anita

Hi Anita

 

Can you access your hosting package? You can change your admin user name & pass word from there. Or contact your host & they may help.

 

Julie

Posted

If you have the admin area password protect with an .htaccess?

 

ftp your site and remove the .htaccess file, make sure to create a new one with your new password.

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