Help please, I cannot get into my osCommerse admin

[Guest]

Hi everyone

 

I hope someone can help.....First of all my site was hacked into and some Nigerian sent out spam mail from my shop email account, grrrrrrrr.

My host disabled my account because of this! Anyway as they banned my site I changed my host, I am now with GoDaddy, and since the hacking and host change over I now cannot get in to my osCommerse admin, to update my site, and I don't know any other way of doing this!

I'm wondering if the hackers changed the log in details! I have looked in my file manager under admin/includes/configure I did see the user and password, but that is not working!

 

I would be grateful for any suggestions on resolving my issue.

 

Thanks

 

Helen

[♥geoffreywalton]

If you get promted for a user name and password then you should be able to reset it using your isp control panel.

 

Good luck

[Guest]

Thanks for replying, but my the admin panel isn't linked with my host, I gather the osCommerce is different, I emailed my previous host, and they said it was nothing to do with them either! I'm confused hehe

[Guest]

Aymore Suggestion?? Please ;)

[♥geoffreywalton]

Helen

 

The problem is not solvable within osCommerce.

 

You should have an administration page with your current isp such as

 

http://yourdomain.com:2082

 

It might be called cpanel.

 

Look through everything that came through when you purchased your hosting package, you should find it in there.

 

G

[bobg7]

First the username/password in the admin/includes/configure.php are for your database and has nothing to do with accessing the admin control panel.

 

If you were using .htaccess and .htpasswrd on you old host you will need to delete them using your new hosts control panels file manager and create new ones, most host control panels have the tools needed to do that.

 

If your using a contribution the username/password may be stored in a database table, you may be able to modify the entrys in the table or just delete them and when you enter admin it will prompt you for new ones.

 

Hope this helps.

[Guest]

did you have a full backup from your old host? if so did you try to restore everything to godaddy?