Is my host trying to dupe me?

[Guest]

My store has been working fine since day one, sending me emails when an order comes in. I havent made any changes at all, and all of a sudden today the emails stopped being sent to me when an order comes through, and I get a "rejected" email from my host which says;

 

 

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A message that you sent was rejected by the local scanning code that checks incoming messages on this system. The following error was given:

 

SITEGROUND: tractorm is not permited to relay through this server!

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I've contacted them, and they have said the following;

 

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Can you please try to set your OsCommerce to use SMTP instead of the local php mail() function?

 

I believe this will solve your problem.

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Does anyone know if they are making sense, is this something I can do? And where can it be done from?

 

Can anyone think of a reason why all of a sudden this would happen?

 

Thanks guys and gals, I dont like the thought of being bluffed by my host.

[♥geoffreywalton]

Changing email transport method from sendmail to SMPT is done on the admin page, funnily enough under email options, (also switch your line endings).

 

Sound like your isp has finally changed their mail set up not to allow relays.

 

Enjoy

[DejaVu]

SMTP is a better setup anyway, you can use you ISP SMTP server setting.

 

They may be worried about the serverload that php mail() can produce which is why they've asked you to change it.

 

I reckon they would only ask you to do this if your site is generating quite a few orders though.

 

I could be wrong though.

[Guest]

Changing email transport method from sendmail to SMPT is done on the admin page, funnily enough under email options, (also switch your line endings).

 

Sound like your isp has finally changed their mail set up not to allow relays.

 

Enjoy

 

I've checked this and my email transport method is already set to smtp.

 

I've flagged it back to the my host.