Paypal not sending invoice with payment?

[giellacustoms]

Hello all, I had my first customer tonight, but the process didnt go as smooth as i had hoped. it seems that when the customer chose the Paypal method, it just gave him my email address to send the money too and the correct check-out amount, but it didnt send me an invoice of the products the customer purchased. I have sense emailed the customer what they had purchased and also took off the paypal method, now the customer can only do pick-up (cash) and credit card.

 

Can someone please help me with this, thanks.

[giellacustoms]

I really do need help, if anyone can point me in the right direction that would be great

[danthman]

I really do need help, if anyone can point me in the right direction that would be great

The problem may be in your Paypal settings. This is a common problem with Paypal. Here's how to correct it. Regardless of what Paypal tells you, the customer must end up back at your site for the sale to register on your shopping cart. Login to your paypal account and go to Profile>Website Payment Preferences. Auto return should be on. The return URL should be set to http://{yoursite.com}/checkout_success.php.

Do not give the customer the option of paying without a Paypal account, this also keeps them from returning to your site.

[giellacustoms]

The problem may be in your Paypal settings. This is a common problem with Paypal. Here's how to correct it. Regardless of what Paypal tells you, the customer must end up back at your site for the sale to register on your shopping cart. Login to your paypal account and go to Profile>Website Payment Preferences. Auto return should be on. The return URL should be set to http://{yoursite.com}/checkout_success.php.

Do not give the customer the option of paying without a Paypal account, this also keeps them from returning to your site.

 

ok well I tried installing a module to help out but i wound up messing it up and now i am having this error code when I access my admin controls

 

Warning: main(includes/boxes/configuration.php) [function.main]: failed to open stream: No such file or directory in /home/giellacu/public_html/admin/includes/column_left.php on line 13

 

Fatal error: main() [function.require]: Failed opening required 'includes/boxes/configuration.php' (include_path='.:/usr/lib/php') in /home/giellacu/public_html/admin/includes/column_left.php on line 13

 

I mean I cant locate customers, add inventory, nothing because this error is some how restricting me form the rest of my site. yet when i just try to access the site regularily it still comes up with no error codes (i dont know if it is able to order though)

 

I replaced the configuration.php file and the column_left.php file but nothing helped. I am guessing some thing is wronf witht eh function.main but I dont know where to find it......SOMEONE PLEASE HELP ME

[bobg7]

What did you install, this may give a clue to where the error is comming from.

[giellacustoms]

What did you install, this may give a clue to where the error is comming from.

 

I dont remember exactly which ones they were but they were paypal contributions toware the client wouldnt have to clich the return to site button for the site to make an invoice.

 

I went back and replaced the files with those I had backed-up but it seems to not have helped. i have checked and re-checked and it seems all the files are where they should, it just isnt seeing them???