freeview19 Posted November 3, 2007 Posted November 3, 2007 I have a curious problem; on orders from Belgium (i am in the UK) for some reason tax is showing up as EU Vat 17.5% <value>+EU Vat 17.5% <value>+EU Vat 17.5% <value>. i.e it is adding the vat on three times instead of once. So far it is only Belgian orders affected but there could be others; all other countries I am aware of work fine. Could someone give me some pointers as to where i might start looking to solve this little problem!
♥geoffreywalton Posted November 3, 2007 Posted November 3, 2007 I'ld start on my admin page looking at Location/Taxes. Need help installing add ons/contributions, cleaning a hacked site or a bespoke development, check my profile Virus Threat Scanner My Contributions Basic install answers. Click here for Contributions / Add Ons. UK your site. Site Move. Basic design info. For links mentioned in old answers that are no longer here follow this link Useful Threads. If this post was useful, click the Like This button over there ======>>>>>.
freeview19 Posted November 3, 2007 Author Posted November 3, 2007 Hi thanks, I didn't actually setup the shop, I have taken over a live project. It had been set up badly with seemingly random countries added to the ROW tax zone, and thus charged VAT - Belgium was indeed added 3 times! So what I did was just redo the tax zones from scratch EU and ROW etc, works perfectly now. I would advise anybody (and this is really common sense and I am a fool for not doing it) if you are taking over responsibility for a shop set up by someone else, cooly and calmly take a good look around and make sure there are no mistakes or shortcuts in the setup.
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