markroberts Posted October 29, 2007 Posted October 29, 2007 Probably 65 - 70% of my customers are seniors. I am constantly getting feedback that my ordering process is too complicated. Users just want to click on an order this button, fill in their name/address/etc., pay for it and go on. The whole create an account seems to be very intimidating to them. To the point that I am losing business over it. I have checked other comparable sites to my own and this is the way they do it and I am losing customers to them. Suggestions would be appreciated. thanks.
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Guest Posted October 30, 2007 Posted October 30, 2007 Probably 65 - 70% of my customers are seniors. I am constantly getting feedback that my ordering process is too complicated. Users just want to click on an order this button, fill in their name/address/etc., pay for it and go on. The whole create an account seems to be very intimidating to them. To the point that I am losing business over it. I have checked other comparable sites to my own and this is the way they do it and I am losing customers to them. Suggestions would be appreciated. thanks. Once they have created an account, they do not have to reenter the information again. You may want to try the pwa contrib, but they have to enter their details each time they order.
Guest Posted November 2, 2007 Posted November 2, 2007 My creating account it is limited to first name,email and password, but that involve some files editing-the create account.php.Look at http://www.jesphoto.net.
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