What does this do?

[Floob]

When someone completes their order, they get this message:

 

===

Please notify me of updates to the products I have selected below:

===

 

and products with tick boxes below.

 

What is an 'update'

 

Cheers

 

Floob.

[zzfritz]

The concept, which does not apply to all types of stores and products, is that the customer could be notified of "updates" or changes to the purchased product to stimulate a new order when that occurs. osC has the mechanism for keeping track of such requests and automating the notifications. This is a fine feature for someone selling software, for instance -- you get notified when a new version is available.

 

But for stores selling things that don't get "updated" the notification feature can just be eliminated. Do that by commenting out code in these three places:

 

catalog/checkout_success.php, at about lines 119-139, soliciting the customer's involvement in the notification procedure;

 

catalog/includes/column_right.php, the

include(DIR_WS_BOXES . 'product_notifications.php');

both places it appears; and

 

catalog/account.php, at about line 78,

<td align="center" class="main"><?php echo '<a href="' .  tep_href_link(FILENAME_PRODUCT_NOTIFICATIONS, '', 'SSL') . '">' . tep_image_button('button_notifications.gif', IMAGE_BUTTON_NOTIFICATIONS) . '</a>'; ?></td>

[twinmoons]

It would be really great if this could be adapted to notify a customer when a product goes on sale (added to specials). Anyone achieved something like that?

[Harald Ponce de Leon]

osC has the mechanism for keeping track of such requests and automating the notifications.  This is a fine feature for someone selling software, for instance -- you get notified when a new version is available.

 

I don't know what context "automating the notifications" should be put into, but notifications are not automatically sent out when a product has been changed or a special product has been added.

 

The content of the notification message has to be written manually in the Newsletter Administration Tool area which can then be sent to the appropriate customers.

 

Nothing much automatic is done here to not take the flexibility away from the store administrator as to how they want to the content of the message to be. In future it will be possible to select content templates to base the message on.

[Harald Ponce de Leon]

It would be really great if this could be adapted to notify a customer when a product goes on sale (added to specials). Anyone achieved something like that?

 

Notifications can be sent out to customers who have either selected the product to be notified on or those who have set the Global Notifications setting on.

 

BTW, I've removed the graphic from your signature. This is not wanted in the forums as it can get distracting.

[elbavaro]

Harald wrote: Notifications can be sent out to customers who have either selected the product to be notified on or those who have set the Global Notifications setting on.

 

Harald,

 

could you please explain that a little more.

 

If you have say 3 products (A,B,C). And a customer of product A - clicks the product notification button. Another customer clicks the notification button for product B.

 

How can the admin only send an eMail to only "product A" - customers.

 

If i try doing it - I see in my admin rollup - just two options (newsletter - and product notification).

But not product notification for product A.

 

Do i miss something here - or is there just one (single) product notification for all customers - no matter which product they chose?

 

Thanks in advance.

 

EL Bavaro

[Harald Ponce de Leon]

could you please explain that a little more.

 

If you have say 3 products (A,B,C). And a customer of product A - clicks the product notification button. Another customer clicks the notification button for product B.

 

How can the admin only send an eMail to only "product A" - customers.

 

If i try doing it - I see in my admin rollup - just two options (newsletter - and product notification).

But not product notification for product A.

 

Do i miss something here - or is there just one (single) product notification for all customers - no matter which product they chose?

 

Yes, you missed something because you simply did not try it out.

 

By creating a newsletter using the Product Notification module you will have the option of who to send it to when you click the appropriate action button (first you have to lock the newsletter).

 

On the following page is a list of products to select from which are in relation to the newsletter - the newsletter will then be sent to the customers who selected to be notified of the products you select from this list.

[CC]

Quality!!

 

I had never tried this yet either.

It is fantastic!

 

Cheers Harald for the update.

 

Wonder why so many have not used this.

Me included, and I have been using OSC for over a year now! :shock:

 

CC.

[Harald Ponce de Leon]

Wonder why so many have not used this.  

Me included, and I have been using OSC for over a year now!  :shock:

 

Documentation, or lack thereof :huh:

 

This was however mentioned on the weekly summary reports:

 

http://www.oscommerce.com/community.php/weekly,62

[elbavaro]

Thanks Harald! It is really a great feature!

 

Now it is all clear. I simply missed that.

 

So again to all of you who might look for the word product notification and find this posting, to sum it up (I hope this will save Harald time answering this question again and again ;-) ):

 

If you want to notifiy your customers about news on certain products to the following:

 

1. Go to admin - tools - newletter manager

2. New Newsletter - select in the Top module rollup - Product Notification

3. write your title and content of the message and save it.

4. if its ok - Press the Lock button - in the newsletter manager.

5. select the newsletter - and press the SEND button

6. The "product selection page" appears - here you can select the products

of the customers you want to notify

7. Press submit and send.

 

Thats it.

[zzfritz]

That's what I meant by "automation."

[wizardsandwars]

I have a question about the notifications.

 

What happens if a customer is 'unsubscribed' to the newsletter, but has selected to be notified about a certain product?

 

Is their global status changed to "subscribed", or will they only get the newsletter if you select to send it to people that selected to be notified about that product?

[hobbzilla]

I have a question about the notifications.

 

What happens if a customer is 'unsubscribed' to the newsletter, but has selected to be notified about a certain product?

 

Is their global status changed to "subscribed", or will they only get the newsletter if you select to send it to people that selected to be notified about that product?

 

There is an easier way to find this out than waiting for a response... (as Harald has already mentioned) Use the force and do it!!

 

Do or do not. There is no try.

 

-Master Yoda

[crimsontree]

I want to remove product notification from the order success page?

But I cannot find this code in catalog/account.php

 

<td align="center" class="main"><?php echo '<a href="' .    tep_href_link(FILENAME_PRODUCT_NOTIFICATIONS, '', 'SSL') . '">' . tep_image_button('button_notifications.gif', IMAGE_BUTTON_NOTIFICATIONS) . '</a>'; ?></td>

 

I think I am using the 2002/07/21 snapshot. Can anyone please help me remove product notification from the order success page?

 

Thanks :)

 

The concept, which does not apply to all types of stores and products, is that the customer could be notified of "updates" or changes to the purchased product to stimulate a new order when that occurs.  osC has the mechanism for keeping track of such requests and automating the notifications.  This is a fine feature for someone selling software, for instance -- you get notified when a new version is available.

 

But for stores selling things that don't get "updated" the notification feature can just be eliminated.  Do that by commenting out code in these three places:

 

catalog/checkout_success.php, at about lines 119-139, soliciting the customer's involvement in the notification procedure;

 

catalog/includes/column_right.php, the

include(DIR_WS_BOXES . 'product_notifications.php');

both places it appears; and

 

catalog/account.php, at about line 78,

<td align="center" class="main"><?php echo '<a href="' .  tep_href_link(FILENAME_PRODUCT_NOTIFICATIONS, '', 'SSL') . '">' . tep_image_button('button_notifications.gif', IMAGE_BUTTON_NOTIFICATIONS) . '</a>'; ?></td>

[crimsontree]

I commented out the relevant code in checkout_success.php.

[Autographs]

A Nice Feature to this in the future would be a standard message that would let the client know that a product on their notify list has been updated, and a link to that item. That way if they have many items listed as I'm sure Many of my clients will, (because I'll have well over 1000 items) then they will know which of the items has been updated.

[Patrick Taylor]

It is a nice feature (Newsletter Manager) and works well, and I agree one should try to experiment with osCommerce. One minor thing though... I get 2 back buttons in my Newsletter Preview and it would be nice to know how to remove one of them if possible.

 

Patrick

[♥MYC267]

I never had a play with the newsletter manager or product notification until now.

 

Originally I thought the product notification would automatically send out emails when I updated products. I mean that's the most obvious solution and one that doesn't require any manual work.

 

As it stands you have to manually go in, select a generic newsletter, select the product(s) etc... on top of that the emails that get sent are generic. It would be nice if the emails that got sent listed the actual products and links to them that were changed.

 

Maybe theres a mod for this somewhere?