designbysue Posted October 25, 2007 Share Posted October 25, 2007 I have USPS installed and configured but have noticed that even though I have .5 pounds as shipping weight on every item (they are all the same - bracelets) when the shipping is figured and shown on the invoice, it add 3 pounds to every order. Did I miss something in the configuration that would do this? Any help greatly appreciated! Quote Link to comment Share on other sites More sharing options...
Jan Zonjee Posted October 25, 2007 Share Posted October 25, 2007 Did I miss something in the configuration that would do this? Yes, see the Knowledge Base. Quote Link to comment Share on other sites More sharing options...
designbysue Posted October 26, 2007 Author Share Posted October 26, 2007 Jan thanks for your reply, though a little cryptic. I figured it out last night. The tare was set to 3. I set it to 0 and that cleared it up (posting this for others who may need this answer) Quote Link to comment Share on other sites More sharing options...
Guest Posted October 26, 2007 Share Posted October 26, 2007 Jan thanks for your reply, though a little cryptic. I figured it out last night. The tare was set to 3. I set it to 0 and that cleared it up (posting this for others who may need this answer) It should be set to what your packaging weighs. Quote Link to comment Share on other sites More sharing options...
designbysue Posted October 26, 2007 Author Share Posted October 26, 2007 Thanks Coopco, client has added a handling charge and the shipping weight already includes the packaging. Quote Link to comment Share on other sites More sharing options...
Guest Posted October 26, 2007 Share Posted October 26, 2007 Thanks Coopco, client has added a handling charge and the shipping weight already includes the packaging. FYI, the handling fee is in the shipping module, and the packaging weight is in the tare value. This is for when you need to have multiple pakages for the one order. Quote Link to comment Share on other sites More sharing options...
designbysue Posted October 26, 2007 Author Share Posted October 26, 2007 Got it - thanks - in this instance a handling fee and the shipping weight are sufficient to take care of the shipping. BUT not I will understand it for the next go round Quote Link to comment Share on other sites More sharing options...
New 
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.