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Shipping Price Quote Unavailable?


chesa7

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I am having a problem with customers getting a message saying that a price quote for UPS shipping is unavailable instead of listing the ususal options to select from. Has anyone else encountered this? Can anyone help me understand what is causing this and how to fix it? I am losing sales because of this -- customers get to this message on the shipping page and bail out! Please help!

 

Laura

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