PJ2006 Posted October 15, 2007 Share Posted October 15, 2007 I have problem specific to firefox. Anyone using my shop will get, at checkout when it turns to Https from http the website certified by an unknown authority. Clearly this is stopping business - how do I remove this? Many thanks Link to comment Share on other sites More sharing options...
♥toyicebear Posted October 15, 2007 Share Posted October 15, 2007 Then you should get a ssl certficate which is issued by a known authority. Ie. a SSL certificate with as high browser coverage % as possible...preferably higher than 99% Basics for osC 2.2 Design - Basics for Design V2.3+ - Seo & Sef Url's - Meta Tags for Your osC Shop - Steps to prevent Fraud... - MS3 and Team News... - SEO, Meta Tags, SEF Urls and osCommerce - Commercial Support Inquiries - OSC 2.3+ How To To see what more i can do for you check out my profile [click here] Link to comment Share on other sites More sharing options...
Jack_mcs Posted October 15, 2007 Share Posted October 15, 2007 I have problem specific to firefox. Anyone using my shop will get, at checkout when it turns to Https from http the website certified by an unknown authority. Clearly this is stopping business - how do I remove this? Many thanks It could be you have it installed incorrectly or the shop is not setup correctly. If your shop is setup to use www.mysite.com and you ordered the certificate for mysite.com, you will see that failure. Jack Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
germ Posted October 15, 2007 Share Posted October 15, 2007 I used to believe this was a "bug" in Firefox. The osC site I've worked had an SLL certificate that showed no errors and loaded fine in IE, but gave "certificate errors" in Firefox. Since that time we've switched from a temporary to a permanant SSL certificate. Since the SSL install in the Control Panel left a lot to be desired I sought assistance from the Web host. Now - no SSL errors in Firefox. I must have done something wrong on the first install. :blush: The moral of the story - If the SSL is correct and the configuration of the shop correct, Firefox won't display SSL errors. ;) If I suggest you edit any file(s) make a backup first - I'm not perfect and neither are you. "Given enough impetus a parallelogramatically shaped projectile can egress a circular orifice." - Me - "Headers already sent" - The definitive help "Cannot redeclare ..." - How to find/fix it SSL Implementation Help Like this post? "Like" it again over there > Link to comment Share on other sites More sharing options...
PJ2006 Posted October 18, 2007 Author Share Posted October 18, 2007 I used to believe this was a "bug" in Firefox. The osC site I've worked had an SLL certificate that showed no errors and loaded fine in IE, but gave "certificate errors" in Firefox. Since that time we've switched from a temporary to a permanant SSL certificate. Since the SSL install in the Control Panel left a lot to be desired I sought assistance from the Web host. Now - no SSL errors in Firefox. I must have done something wrong on the first install. :blush: The moral of the story - If the SSL is correct and the configuration of the shop correct, Firefox won't display SSL errors. ;) I have asked my hosting company they say it's fine, but I still get the same problem. I'll double check on whether it is temporary or permanent Thanks for the suggestions Link to comment Share on other sites More sharing options...
germ Posted October 18, 2007 Share Posted October 18, 2007 Can you post a link to the site? :unsure: Firefox is definitely more "picky" when it comes to SSL... "Temporary" or "Permanant" has no bearing... If it's installed correctly, and the site is configured correctly, Firefox won't do the old "choke and puke"... :blush: If I suggest you edit any file(s) make a backup first - I'm not perfect and neither are you. "Given enough impetus a parallelogramatically shaped projectile can egress a circular orifice." - Me - "Headers already sent" - The definitive help "Cannot redeclare ..." - How to find/fix it SSL Implementation Help Like this post? "Like" it again over there > Link to comment Share on other sites More sharing options...
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