order and contact emails not sent to store owner

[mouligreenlaw]

Hi

My installation of OSCommerce will send an order confirmation email to the address listed in the "send extra order emails to" field but nothing to the store owner email address.

I've set both email and from addresses to be the same and added the store address to the send extra order email list but still the owner gets no emails from the contact form or the order process.

My server confirms that send mail is working but it appears that any email used as the store owner doesn't get the emails.

 

I appreciate any ideas?

 

many thanks

 

mouli

[emporikos]

I am having the same problem. OsCommerce Admin panel is recieving the orders, customers are recieving their orders but the owner isnt recieving his copy of the email.

[mouligreenlaw]

I am having the same problem. OsCommerce Admin panel is recieving the orders, customers are recieving their orders but the owner isnt recieving his copy of the email.

There seem to be various reasons including checking that the return path is the same as the from address in the headers but the one that fixed it for me was removing the <> from the store owners email address so instead of being:

The Owner<[email protected]>

 

is works as:

 

[email protected]

 

No idea why it works but it does

 

hope that helps