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osCommerce

The e-commerce.

Our Customers Suddenly Can't Log In


binarythoughts

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What could possibly have gone wrong? The site was fine for the first 6 months and now the customers cannot log in.

a. do they get any error ?

b. has anything changed recently (check with your isp if they have upgraded anything?)

c. check your tables using phpmyadmin - has any table gone bad / corrupt (or even database)

d. create new account and try to login - what happens?

 

Need more info, and eliminate all possiblities to identify the cause.

 

cheers

Best Regards,
Gaurav

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