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<live Support problem


stragami

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Hi

 

i install the live support http://www.oscommerce.com/community/contributions,1035

 

all looks fine but i have 2 porblems:

 

1. if i starte live suppot the window "waiting for call" will be opened and refreh all the tines (this is ok)

in the background always the window LS_newcall will pop up and will be closed in the same second but not allways

i must close the emty window by hand. i cant find the root problem - i install this also on my local server but the same problem is happen.

 

the 2 porblem i cant find any button or link where i can see stored chats so i can see later again what was the customers problem

can you help me please

 

rgds

alfred

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