Strange email problem

[digicammad]

When a customer places an order on my site, the email they receive shows the envelope information in the body text and (in Outlook) the To address doesn't show up on the 'To' line. The email sent to the shop owner seems fine.

 

The envelope contents are below

 

X-Daemon-Classification: INNOCENT
Envelope-to: [email protected]
Delivery-date: Tue, 09 Oct 2007 09:44:24 +0100
Received: from web3.uk.assimilatedservers.net ([85.118.236.24])
  by fhw-sunmxcore04.plus.net with esmtp (PlusNet MXCore v2.00) id 1IfAhT-0001e2-UI 
  for [email protected]; Tue, 09 Oct 2007 09:44:24 +0100
Received: from web3.uk.assimilatedservers.net (localhost [127.0.0.1])
by web3.uk.assimilatedservers.net (8.13.1/8.13.1) with ESMTP id l998gHYv003668
for <[email protected]>; Tue, 9 Oct 2007 08:42:17 GMT
Received: (from httpd@localhost)
by web3.uk.assimilatedservers.net (8.13.1/8.13.1/Submit) id l998gGm1003667;
Tue, 9 Oct 2007 08:42:16 GMT
Date: Tue, 9 Oct 2007 08:42:16 GMT
Message-Id: <[email protected]>
To: " " <[email protected]>
Subject: Order Process
From: "Useful Magnets" <[email protected]>
MIME-Version: 1.0
X-Mailer: osCommerce Mailer
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
X-PN-VirusFiltered: by PlusNet MXCore (v4.00)
X-DSPAM-Result: Innocent
X-DSPAM-Processed: Tue Oct  9 09:44:25 2007
X-DSPAM-Confidence: 0.9908
X-DSPAM-Improbability: 1 in 10763 chance of being spam
X-DSPAM-Probability: 0.0000
X-DSPAM-Factors: 27,
Sort+Code, 0.00352,
Account+No, 0.00364,
Received*(8.13.1/8.13.1/Submit), 0.00403,
Received*(8.13.1/8.13.1/Submit)+id, 0.00403,
Delivery-date*Tue+09, 0.00518,
Module, 0.00591,
£35+00, 0.00765,
Subject*Order+Process, 0.01000,
Delivery-date*09+Oct, 0.01000,
Date+Ordered, 0.01000,
Invoice+https, 0.01000,
Mail+2nd, 0.01000,
Url*uk/account_history_info, 0.01000,
09+October, 0.01000,
£49+50, 0.01000,
2nd+Class, 0.01000,
Products+1, 0.01000,
Name+C, 0.01000,
Detailed+Invoice, 0.01000,
total+order, 0.01000,
receive+payment, 0.01210,
Sub+Total, 0.01210,
Delivery+Address, 0.01246,
Class+Standard, 0.01326,
X-Mailer*Mailer, 0.01340,
£49, 0.01363,
Liverpool+Road, 0.01369

 

Can anybody help me fix this?

 

Thanks

[digicammad]

The line below seems to be the one causing problems

 

tep_mail($order->customer['firstname'] . ' ' . $order->customer['lastname'], $order->customer['email_address'], EMAIL_TEXT_SUBJECT, $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS);

 

I have temporarily amended it so it doesn't attempt to include the customer's first and last name and now the email comes through okay, so it looks like for some reason the customer name is empty, even though it has been added to the order and the store owners email okay.

 

I'm confused

[Gauravs]

echo $order->customer['firstname'] and $order->customer['lastname'] to see if these values exist.

Since outlook displays name, when there is no name - it fails to show (even if headers have email id) ...

 

If you don't get firstname / lastname in these variables, check where are they (failing to) getting populated.

 

Hope that helps,

 

Cheers,

Gaurav