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Customer placed order using PayPal but I have no idea what it is...


SVTour98

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Topic pretty much describes it all. I've got an e-commerce site set up. Up until now everyone has used Google Checkout which works perfectly. Today I just had a customer make a purchase using PayPal as the payment method. The customer account does show up in my admin panel, but there is no history of any orders and the PayPal payment confirmation shows no itemization of what was ordered. How can I fix this? Not sure exactly what it is, but should I be using PayPal IPN instead of PayPal as the payment module? Is that creating the problem?

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It is. THe customer didn't return to your shop after confirmaing the payment. But a search in the forums would have given you the answer as well, since at least one times per day this question comes up.

 

Thank you for the reply. So I should just go ahead and get the IPN set up and that will resolve the issue?

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