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Strange email problem (Please help)


Rousie

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Just took a package out with GoDaddy (Deluxe) and installing OSC on it for a good friend of mine...

 

Now, all is going REAL Smooth, apart from the email side of things.

 

I've read pages last night about this and similar problems but couldn't find a solution to this problem...

 

Using the email_test.php and also sending from the site, or contact us page, it will send emails to my own domain registered with GoDaddy (my@email address) but will not send to anyone else. My other websites' email address (hosted by someone else) Neither will it send to any other email address...

 

I've set the email settings to `sendmail & LF` as i'm on a Linux package, but Godaddy says i have SMTP Relays. whatever that means? I've tried all settings anyway, and still cannot get it to work!

 

Can anyone help me? It's really slowing me down, and my last OsC project went absolutley GREAT.

 

Thanks in anticipation,

Dean

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Just took a package out with GoDaddy (Deluxe) and installing OSC on it for a good friend of mine...

 

Now, all is going REAL Smooth, apart from the email side of things.

 

I've read pages last night about this and similar problems but couldn't find a solution to this problem...

 

Using the email_test.php and also sending from the site, or contact us page, it will send emails to my own domain registered with GoDaddy (my@email address) but will not send to anyone else. My other websites' email address (hosted by someone else) Neither will it send to any other email address...

 

I've set the email settings to `sendmail & LF` as i'm on a Linux package, but Godaddy says i have SMTP Relays. whatever that means? I've tried all settings anyway, and still cannot get it to work!

 

Can anyone help me? It's really slowing me down, and my last OsC project went absolutley GREAT.

 

Thanks in anticipation,

Dean

 

Your problem may only be the linefeed setting; have you tried the CRLF mode?

 

I have a Godaddy hosted web site. I'm using the SMTP Authenication contribution (http://addons.oscommerce.com/info/901). My e-mail configuration parameters are:

 

E-Mail Transport Method smtp

E-Mail Linefeeds CRLF

Use MIME HTML When Sending Emails false

Verify E-Mail Addresses Through DNS true

Send E-Mails true

SMTP Server Host Address relay-hosting.secureserver.net

SMTP Server EHLO / HELO Name www.mystore.com

SMTP Server Port Number 25

SMTP Authentication Required false

SMTP Authentication Username

SMTP Authentication Password

 

Your SMTP server address/name may be different. The correct server name is listed in the php.ini file in your top level directory. The file was provided by GoDaddy when you set up the account.

 

I have also configured the email to use sendmail transport (with CRLF) and it worked fine.

 

Ben

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Thanks for that reply! Now, i can send email from the Admin panel (email customers options and all that) And also the Contact us page works...#

 

However, when i process an order and complete it, i set OSC to send an extra order email to my personal account too, but it STILL won't do this. It won't even send the confirmation to the main domain email either!!!!#

 

 

Dean

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Contrary to the format suggested by the Administration > Configuration > My Store > Send Extra Order Emails To configuration parameter,

the secondary email recipient must be formatted as:

 

[email protected]

 

Do not include <> around the email address or attempt to provide the text name (e.g., "Your Name" <[email protected]> ).

 

As the code currently exists, only a single extra email address can be provided via the configuration parameter.

 

Are you using the most recent version (Oct 1) of the SMTP Authentication? The prior version (Aug 11) had a bug in it that would not send out internally generated emails like order conformations. Make sure you are using the Oct 1 version.

 

Ben

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The SMTP Authentication contribution http://www.oscommerce.com/community/contributions,901 has been updated to correctly support the "Send Extra Order Emails To" configuration parameter format documented in the Administration > Configuration > My Store

 

The prior logic only supported a single extra email address in a bare format (e.g., [email protected]). The contribution now handles the comma separated format:

 

Name 1 <email@address1>, Name 2 <email@address2>

 

The SMTP Authentication contribution continues to support the prior bare format.

 

There is an official support thread for the SMTP Authentication contribution at http://www.oscommerce.com/forums/index.php?showtopic=274251 to post any additional questions directly related to SMTP authentication.

 

Ben

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