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osCommerce

The e-commerce.

Possible Bug


Robev

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Posted

Hi all,

 

I have just had this happen in my store.

 

I had one of an item for sale.

 

A new customer, (no.1), came into my store, registered and put the item in his cart then logged out without going through checkout.

 

Another New Customer, (No.2), came into my store, registered and put the same item in his cart went through checkout and paid for it.

 

Customer No.1 came back a short time later went straight to checkout and paid for the same item which I have only one of. :rolleyes:

 

An order and notification of payment came through from Customer No.2

Notification of payment only, no order, came through from customer No.1

 

This is somewhat embarrassing as i will now have to explain and refund customer No1.

 

IMHO this situation should not have been able to occur.

 

Is there a fix for this or a contribution that can stop this sort of thing occurring?

 

Thank you in advance for any replies

 

Cheers all

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