Jump to content
  • Checkout
  • Login
  • Get in touch


The e-commerce.

Is someone (web designer) stealing my orders? PayPal IPN


Recommended Posts



I get a lot of people trying to order from my site, but only a few go through to my PayPal account.


Is it possible the guy who set my website up and installed OSC has put something in the database so that certain products would go to his PayPal account when someone orders. I have FTP access to my site, but dont have the passwords for the SQL database so i cant see the contents of the database. Or could i check this somehow by going to backup database and there could be a hack in there so there is an extra paypal account added where he could be stealing my orders.


I am only suspicious about this guy because we were doing the site together but he backed out and now i can see he has made a new site secretly with all my best selling products on it.


I am trying to figure out why most of my customer sales logged in OSC database do not go through to my PayPal account



Link to comment
Share on other sites

Your customers could simply not be proceeding to PayPal to make the actual payment. It isn't uncommon for a customer to think that the screen where you confirm your order is actually the "end".


Have you contacted any of the customers whose orders did not pass through to PayPal? If not, simply send out a message to them individually letting them know that you noticed that they had started the checkout process on item(s) xxxxxx, but that they did not continue to the payment screen. Add in a question of why they chose not to complete the checkout and purchase the item(s). If they respond and let you know that they did in fact go through and send payment via PayPal, then you may want to politely ask for more information (ie, transaction ID #) as you seem to be having trouble with your system. This way you will find out for certain if these customers actually had paid for the item(s), and if they chose not to submit payment the you'll find out the reason (ie, believed the order was confirmed and checkout was finished; decided not to go through with purchase for other reasons), which will help greatly with customizing your shop to better suit your customers' needs.

Link to comment
Share on other sites

  • 3 weeks later...

For every paypal account you have to have a different e-mail address.You do not need to check the dbase.In /catalog there is file index.php.Look there it is your password.

Link to comment
Share on other sites

Your PayPal account may not be setup to accept payments from non PayPal members so they can't make the payment.


This can be checkek and changed via you PayPal account.

Installed Contributions: CCGV, Close Popup, Dynamic Meta Tags, Easy Populate, Froogle Data Feeder, Google Position, Infobox Header Entire Row, Live Support for OSC, PayPal Seal with CC images, Report_m Sales, Shop by Price Revised, SQL Updater, Who's Online Enhancement, Footer, GNA EP Assistant and still going.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...