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The e-commerce.

HELP mine mails arent arrive, it bounces back somehow


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I have this problem a while now. Som customers claim they didnt get any Order Confirmation, or a Order Update. After i installed Microsoft Office XP 2007 - Outlook, i get the mails returned. In my Osc admin i placed mine mail as a bug email adress. The mails i get back looks like this:


This message was created automatically by mail delivery software.


A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:


[email protected]

retry timeout exceeded


------ This is a copy of the message, including all the headers. ------


Return-path: <[email protected]>

Received: from alex by myshop.com with local (Exim 4.60)

(envelope-from <[email protected]>)

id 1IUkGl-0002W3-76

for [email protected]; Mon, 10 Sep 2007 16:29:43 +0200

To: "Customer Name" <[email protected]>

Subject: Order Update

From: "My Company Name" <[email protected]>

MIME-Version: 1.0

X-Mailer: osCommerce

Content-Type: multipart/alternative;


Message-Id: <[email protected]>

Sender: <[email protected]>

Date: Mon, 10 Sep 2007 16:29:43 +0200




Content-Type: text/plain; charset="iso-8859-1"

Content-Transfer-Encoding: 7bit





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