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osCommerce

The e-commerce.

Shopping Cart Flaw


diver0621

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I'm hearing from my customers that when they ring up their total it gives them a bogus #, such as one today rang up as $362,951. She hoped she didn't spend that much! :'(

 

What could be the problem/fix?

 

Thanks in advance....diver!

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Have you tried to duplicate this error by checking out as a test customer in your site?

 

That would be the first thing I would do. Try to see it for myself.

 

Load up your shopping cart and go thru checkout.

 

And pay close attention to WHICH page the error is occurring on.

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Check that the following is not the case too...

 

Its someone who have been on the site before added items to the cart , logged in but not completed the purchase....

 

Then when he/she comes back, shops around and logs in...the new old saved cart items are merged together with the new items hence giving a larger number of items and total....

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