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The e-commerce.

Back up and restore , major issues!


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Help is the best way to start this...


Recently bought an oscommerce store template through template monster.

My designer uploaded to our server (media temple).

We followed every little installation step provided and then some.

We used a mac computer.

All was fine until we went and created a back up of the work we had done.

The installed site disappeared from the browser and as did the admin panel.


Our only option was to go in through ftp and remove the backed up file.

We then reinstalled the whole template from scratch, checking through all file permissions.

We restored the site using the back up.


The problem still occurred.


Support at template monster has confirmed it is not a problem with the template or its installer program.


We are not programmers!


If anyone has any input on this headache, please let me know asap. I am now willing to pay for successful support!


Cheers :'( :'( :'(

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I can help you & install everything as you need.

Please read this line: Do you want to find all the answers to your questions? click here. As for contribution database it's located here!

8 people out of 10 don't bother to read installation manuals. I can recommend: if you can't read the installation manual, don't bother to install any contribution yourself.

Before installing contribution or editing/updating/deleting any files, do the full backup, it will save to you & everyone here on the forum time to fix your issues.

Any issues with oscommerce, I am here to help you.

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