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osCommerce

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Links to carts stopped working after changing hosts


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My websites which contain OsComerce shopping carts were moved to a new host (Web.Com). We uploaded the files I use to create my main page which has links to the Carts. We are now getting a message…Error Code 404- “The file you requested was not found on this website” when we navigate to these carts. These carts have been in use for several years on three different websites. The previous host from India has refused to cooperate in helping us.

 

Where did they go and how do I link back up with them. We greatly appreciate your help.

 

http://www.ciaobellahair.com/bohyme/admin/

http://www.ciaobellasalon.net/store/admin/

http://www.ciaobellasalon.net/catalog/admin/

 

Steven Crawford

President

Ciao Bella Hair, Inc.

Dallas, Texas

888-442-4247

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My websites which contain OsComerce shopping carts were moved to a new host (Web.Com). We uploaded the files I use to create my main page which has links to the Carts. We are now getting a message…Error Code 404- “The file you requested was not found on this website” when we navigate to these carts. These carts have been in use for several years on three different websites. The previous host from India has refused to cooperate in helping us.

 

Where did they go and how do I link back up with them. We greatly appreciate your help.

 

http://www.ciaobellahair.com/bohyme/admin/

http://www.ciaobellasalon.net/store/admin/

http://www.ciaobellasalon.net/catalog/admin/

 

Steven Crawford

President

Ciao Bella Hair, Inc.

Dallas, Texas

888-442-4247

 

www.ciaobellahair.com exists but /bohyme folder and its oscommerce are not on the server

www.ciaobellasalon.net does not exist, it needs probably to be set up in your hosting account and the nameservers pointed to this new account

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www.ciaobellahair.com exists but /bohyme folder and its oscommerce are not on the server

www.ciaobellasalon.net does not exist, it needs probably to be set up in your hosting account and the nameservers pointed to this new account

 

Thank you! What happened was my host out of India was angry at me for changing Hosts to Web.com. My Hosting plan was already paid through 2008, but Web.com offers more services that I can use. After I informed my old host that I was moving my sites, he immediately suspended my sites on his server before I could get my files. My new host Web.com was already my registrar, so they pointed the name servers for my sites. Ciaobellahair.com is up but without cart access. The ciaobellasalon.net is supposed to be up today and I am rebuilding the ciaobellaextensions.com since I never had a backup. I invested a tremendous anount of time building my sites and now everything for me has come to a halt. What can I do?

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Thank you! What happened was my host out of India was angry at me for changing Hosts to Web.com. My Hosting plan was already paid through 2008, but Web.com offers more services that I can use. After I informed my old host that I was moving my sites, he immediately suspended my sites on his server before I could get my files. My new host Web.com was already my registrar, so they pointed the name servers for my sites. Ciaobellahair.com is up but without cart access. The ciaobellasalon.net is supposed to be up today and I am rebuilding the ciaobellaextensions.com since I never had a backup. I invested a tremendous anount of time building my sites and now everything for me has come to a halt. What can I do?

 

 

It is illegal to my knowledge for a host to refuse access to what after all are YOUR files. Given that you are paid up to date as well it is simply ridiculous.

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