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I have downloaded and installed this contribition:




All works well, except (as stated in the README), the insert feature does not work for departments/admin etc and you need insert them in PHPadmin.


However, I also notice in the comments that appell said:

on line 36 you will find that it says tep_merge_array


change that to merge_array and it will insert the details for you, no more manual insertion in phpmyadmin.


hope this helps


Where can I make this fix?


Also: is there a support thread for this contribution, can't seem to find it?

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But it was array_merge not merge_array.


However, I have another problem with this contribution:


When I click update on a ticket I get: Internal Server Error


If I press back I can see that he request goes through but it's obvioulsy not meant to be like this.

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More info:


When a customer enters a comment and clicks update on:




I then get an "Internal Server Error' on the URL: support.php?action=update


The request still goes through but obviously it looks bad.

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