Lizzy_b100 Posted July 5, 2007 Share Posted July 5, 2007 Hi, I have set up table rate shipping on my store but it doesnt seem to be adding up correctly. I have set it up by weight with this ratio Shipping Table 2:2.00,6:3.50,11:5.00,10000:10.00 I am testing with a product where i set its weight to 2. When i have one in my cart it correctly puts the shipping at checkout to £3.30 When i have two of this item in my cart it says the shipping is £5.00. How is it working this out? I would have expected that the 2 weights be added together and as 2+2 =4 the shipping should remain as £3.50. I would expect it to rise to £5.00 only when i have 3 in my cart as 2+2+2=6. Can anyone help please? Liz Link to comment Share on other sites More sharing options...
Guest Posted July 5, 2007 Share Posted July 5, 2007 Hi, I have set up table rate shipping on my store but it doesnt seem to be adding up correctly. I have set it up by weight with this ratio Shipping Table 2:2.00,6:3.50,11:5.00,10000:10.00 I am testing with a product where i set its weight to 2. When i have one in my cart it correctly puts the shipping at checkout to £3.30 When i have two of this item in my cart it says the shipping is £5.00. How is it working this out? I would have expected that the 2 weights be added together and as 2+2 =4 the shipping should remain as £3.50. I would expect it to rise to £5.00 only when i have 3 in my cart as 2+2+2=6. Can anyone help please? Liz Probably it is the old and ever recurring chestnut of tare weight that is set at admin configuration shipping/packaging. Link to comment Share on other sites More sharing options...
Lizzy_b100 Posted July 5, 2007 Author Share Posted July 5, 2007 Probably it is the old and ever recurring chestnut of tare weight that is set at admin configuration shipping/packaging. Thanks Coopco - but could i trouble you to elaborate a little. Im new to this and am not familiar with any chestnuts. Regards Liz Link to comment Share on other sites More sharing options...
Guest Posted July 5, 2007 Share Posted July 5, 2007 Thanks Coopco - but could i trouble you to elaborate a little. Im new to this and am not familiar with any chestnuts. Regards Liz Probably it is the old and ever recurring chestnut of tare weight that is set at admin configuration shipping/packaging. You need to check in admin configuration shipping/packaging and see if tare weight is set at 3. Link to comment Share on other sites More sharing options...
Lizzy_b100 Posted July 5, 2007 Author Share Posted July 5, 2007 Probably it is the old and ever recurring chestnut of tare weight that is set at admin configuration shipping/packaging. You need to check in admin configuration shipping/packaging and see if tare weight is set at 3. Many thanks - i got it the second time around. I have set it to 0 and now all is well. Thanks for your time and patience with me Liz Link to comment Share on other sites More sharing options...
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