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Extra Order Emails


Silverado05

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Pretty much like the title says. I have read that you have to turn on extra order emails and I use to have them on I thought, but I have been all through my admin section and I can not find where you turn on the extra order emails. If someone could remind me and point me in the right direction that would be great.

 

-Thanks

Search the forum and contributions before posting. If that doesn't work, keep looking, then post. The forum is for seeking help and advice NOT for someone to do your work for you. Try to do something on your on, if you are going to run a shop then learn how it works.

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Ok that is setup and I had seen that. I guess I have bigger problems because it is not sending those extra order emails. Any idea as to why or something I can look into about this? I was reading other post about you had to enable this somewhere but it never said where.

Search the forum and contributions before posting. If that doesn't work, keep looking, then post. The forum is for seeking help and advice NOT for someone to do your work for you. Try to do something on your on, if you are going to run a shop then learn how it works.

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  • 2 weeks later...

Ok I am not receiving my extra order emails and not sure as to why. Can anyone suggest something to look into that might cause these emails to not be sent out. Are these produced from the Checkout_process.php?

Search the forum and contributions before posting. If that doesn't work, keep looking, then post. The forum is for seeking help and advice NOT for someone to do your work for you. Try to do something on your on, if you are going to run a shop then learn how it works.

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Ok I am not receiving my extra order emails and not sure as to why. Can anyone suggest something to look into that might cause these emails to not be sent out. Are these produced from the Checkout_process.php?

Look at checkout_process.php in catalog and see if you have

// send emails to other people

if (SEND_EXTRA_ORDER_EMAILS_TO != '') {

tep_mail('', SEND_EXTRA_ORDER_EMAILS_TO, EMAIL_TEXT_SUBJECT, $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS);

}

 

You may not if you installed fancier invoive and packing slip or something else.

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Hi Nick, what did you enter as extra orders email address? did you follow the format suggested? If yes, please try to enter just the email itself, that could fix it...

 

suggested format

Name 1 <email@address1>, Name 2 <email@address2>

 

try

<email@address1>

:-)

Monika

 

addicted to writing code ... can't get enough of databases either, LOL!

 

my toolbox: Textpad - Compare and Merge - phpMyAdmin - WS_FTP - Photoshop - How to search the forum

 

Interactive Media Award July 2007 ~ category E-Commerce

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