liangfeixia Posted June 27, 2007 Share Posted June 27, 2007 Hello, i am getting this error message when comfirm the order(the very last step of the ordering): Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. -------------------------------------------------------------------------------- Apache/1.3.33 Server at familyhood.com Port 80 It only happens to new users. it works perfectly with an exist user. I am transfering to a new hosting company, so i have to move the shopping cart too. I first installed it in 2003, i think the version was 2.0, and now the one in the new hostting company is 2.2, i imported the database from the old cart. I have the deadline of july 1st, after that the old hosting company will not provide the service any more, so i have to get this new cart working soon. Please help!! Link to comment Share on other sites More sharing options...
Guest Posted June 27, 2007 Share Posted June 27, 2007 Can you explain things clearer. Are you moving the old site or upgrading also? If upgrading did you also update the data base or just move it over? If you are updating to a more current version of osC then I doubt the DB's are the same and that might be causing your error. Link to comment Share on other sites More sharing options...
Guest Posted June 27, 2007 Share Posted June 27, 2007 I first installed it in 2003, i think the version was 2.0, and now the one in the new hostting company is 2.2, i imported the database from the old cart. You don't need to update if you don't have to. Just backup your old site and FTP your files to the new server and then you can use the old database. Upgrading while on a July 1st deadline is probably not your best option. This way you can get your store up and running "then" work on updating to a newer version if you decide to later on. I have updated data bases before and it is NOT a fun job. Link to comment Share on other sites More sharing options...
liangfeixia Posted June 28, 2007 Author Share Posted June 28, 2007 I guess i am updating and tried to use the old database to go with the new versioin of oscommerce. so if i just upload all the files of the old cart to the new server, do i need to export the old datebase file and import it to the new server? or what is the best way to do this? Thank you so much for your reply. I guess i won't try to use the new version then. so please help me to just transfer the old one over. Thanks in advance!! Link to comment Share on other sites More sharing options...
Guest Posted June 28, 2007 Share Posted June 28, 2007 Steps 1) upload all the files to your new server 2) create a new db via phpmyadmin 3) create a new user via phpmyadmin 4) add your new user to your db via phpmyadmin (ALL privliges) 5) save your old db and upload it to your new db on your new server 6) make the appropriate changes to your configure.php files to reflect your new database. 7) pray 8) open your site in your browser and see if it works. There will probably be a few other things to sort out also, but this is a good start. Make sure you do a FULL site backup from your old host before July 1st. Link to comment Share on other sites More sharing options...
liangfeixia Posted June 28, 2007 Author Share Posted June 28, 2007 do i need to intall it ? Link to comment Share on other sites More sharing options...
liangfeixia Posted June 29, 2007 Author Share Posted June 29, 2007 ok, so i moved the old cart over, and imported the old database, it seems it is working somehow, but with some bugs. on the default.php page, i got this error: Warning: main(includes/boxes/manufacturers.php): failed to open stream: No such file or directory in /home/content/f/a/m/familyhood/html/catalog/catalog/includes/column_left.php on line 22 Warning: main(includes/boxes/manufacturers.php): failed to open stream: No such file or directory in /home/content/f/a/m/familyhood/html/catalog/catalog/includes/column_left.php on line 22 Warning: main(): Failed opening 'includes/boxes/manufacturers.php' for inclusion (include_path='.:/usr/local/lib/php') in /home/content/f/a/m/familyhood/html/catalog/catalog/includes/column_left.php on line 22 anybody know how to fix it? dead line is today!!!! man~~~ Thanks!! Link to comment Share on other sites More sharing options...
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