Guest Posted June 26, 2007 Posted June 26, 2007 (edited) I got my first order thru paypal and there is no information in admin what this customer bought. Just got an email from paypal saying that a purchase has been done and the funds are available. It did calculate shipping correctly, but it did obviously not register in admin. Please help Visit My Website Edited June 26, 2007 by pederb Quote
awarner20 Posted June 26, 2007 Posted June 26, 2007 (edited) I got my first order thru paypal and there is no information in admin what this customer bought. Just got an email from paypal saying that a purchase has been done and the funds are available. It did calculate shipping correctly, but it did obviously not register in admin. Please help Visit My Website This is a common problem with the standard PayPal module included with osC. Basically, the products in the cart are not added to your osC database until the customer hits the "Return to Merchant" button after making the payment at PayPal. If they do not hit that button, you will receive notice of payment from PayPal, but you will not receive the actual order in your osC Admin area. I speak from first hand experience;) There are a couple work-arounds, but the best so far is the PayPal IPN module. This basically puts the order in your database BEFORE the customer makes a payment. It puts it in a kind of "order holding area" in your Admin. Once the user finishes payment at PayPal, your order details are updated in your cart to the normal "Pending" status. The contrib is here and is one of the easier ones to install. The one to install is by Terra, dated Jan. 14, 2007 (for my needs anyway) I highly recommend reading through the install directions a couple times before installing, and if you use GoDaddy as your host (like I do), pay attention to the special instructions for GoDaddy. ...and always remember...BACKUP, BACKUP, BACKUP....before installing any contributions! I have really screwed things up while installing various contribs, but my backups have saved me! p.s. I am a lover of rare records, great concept for a site. If you need help, PM me. Edited June 26, 2007 by awarner20 Quote We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better. - Jeff Bezos
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