Davidstokes Posted June 26, 2007 Share Posted June 26, 2007 I have a shop www.pokertables.ie/store I'm using 2Checkout merchant account on it. When someone pays via credit card i get the money into my account but the order doesnt show in the admin area in Oscom,,,, When i pay via Check/money order the order does show ? Why is this happening ? and how can i fix it, Link to comment Share on other sites More sharing options...
Iggy Posted June 26, 2007 Share Posted June 26, 2007 I have a shop www.pokertables.ie/store I'm using 2Checkout merchant account on it. When someone pays via credit card i get the money into my account but the order doesnt show in the admin area in Oscom,,,, When i pay via Check/money order the order does show ? Why is this happening ? and how can i fix it, I would think that osC isn't receiving the confirmation from 2Checkout. Does it take you off-site for payment ala PayPal? If so you'll have to double check your payment settings both in 2Checkout and osC. Hope that helps, Iggy Everything's funny but nothing's a joke... Link to comment Share on other sites More sharing options...
Davidstokes Posted June 26, 2007 Author Share Posted June 26, 2007 yes it takes you off site, so maybe the order is not been confirmed in Osc ,,,, no idea how to get around that. Link to comment Share on other sites More sharing options...
Davidstokes Posted June 26, 2007 Author Share Posted June 26, 2007 I tried a few different changes in both accounts. None of them work, I've checked and you do confirm the order in Osc,,, but it doesnt show up? Any ideas? Link to comment Share on other sites More sharing options...
abra123cadabra Posted June 26, 2007 Share Posted June 26, 2007 Just a start: http://www.2checkout.com/community/?p=318 abra The First Law of E-Commerce: If the user can't find the product, the user can't buy the product. Feedback and suggestions on my shop welcome. Note: My advice is based on my own experience or on something I read in these forums. No guarantee it'll work for you! Make sure that you always BACKUP the database and the files you are going to change so that you can rollback to a working version if things go wrong. Link to comment Share on other sites More sharing options...
Davidstokes Posted June 26, 2007 Author Share Posted June 26, 2007 nothing really there that can help. Link to comment Share on other sites More sharing options...
abra123cadabra Posted June 26, 2007 Share Posted June 26, 2007 I think this bit If Direct Return encounters a page that redirects without outputting content– usually a header redirect– or content less then 255 characters, then the process will fail and the customer will be sent to our Order Processed page. This is a common issue as many developers will set their return URLs to a script that processes the returned sale parameters, then silently forward the customer to another page (usually a “thank you for purchasing” page or a page featuring download links in the case that an intangible product has been ordered). is probably what happens. I'm not using 2CO but I think it's worth to look deeper into this. Sorry, no line breaks right now... my keyboard is partly refusing to work. :-) abra The First Law of E-Commerce: If the user can't find the product, the user can't buy the product. Feedback and suggestions on my shop welcome. Note: My advice is based on my own experience or on something I read in these forums. No guarantee it'll work for you! Make sure that you always BACKUP the database and the files you are going to change so that you can rollback to a working version if things go wrong. Link to comment Share on other sites More sharing options...
Davidstokes Posted June 26, 2007 Author Share Posted June 26, 2007 i just noticed its not holding customers order history as well...Weather they purchased via CC or not.. Link to comment Share on other sites More sharing options...
Davidstokes Posted June 27, 2007 Author Share Posted June 27, 2007 I tryed this and still no Joy,,,,,, Does anyone use any of the other credit cards companys what Osc has built in ? Link to comment Share on other sites More sharing options...
satish Posted June 27, 2007 Share Posted June 27, 2007 can You tell whether with cod orders are doing fine. this will help in breaking out whether its the payment gateway or Your code in general. Satish Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site. Check My About US For who am I and what My company does. Link to comment Share on other sites More sharing options...
Davidstokes Posted June 27, 2007 Author Share Posted June 27, 2007 Well i have no added any personal coding myself, When i do a COD or Check order it works fine,, The order history works on COD and Check as well. Link to comment Share on other sites More sharing options...
Davidstokes Posted June 28, 2007 Author Share Posted June 28, 2007 any ideas? I started a thread on 2checkout as well to try help me here it is. http://www.2checkout.com/community/support...id=142&page there might be something there that i'm not seeing that might help Thanks. Link to comment Share on other sites More sharing options...
satish Posted June 28, 2007 Share Posted June 28, 2007 any ideas? I started a thread on 2checkout as well to try help me here it is. http://www.2checkout.com/community/support...id=142&page there might be something there that i'm not seeing that might help Thanks. Its an issue with Your payment gateway.either the return path is not set proper or if set then You need to capture the details sent to the payment gateway and the details returned from payment gateway. On times due to additional code the order id passwed and the order populated are different which does not allow updates. Check on this. Satish Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site. Check My About US For who am I and what My company does. Link to comment Share on other sites More sharing options...
Davidstokes Posted June 28, 2007 Author Share Posted June 28, 2007 2checkout is saying it's a Oscommerce problem,,,, So i dont know. The return path is http://www.pokertables.ie/store/pm2checkout_process.php which they tell me to set it like that,,,, Link to comment Share on other sites More sharing options...
Davidstokes Posted June 29, 2007 Author Share Posted June 29, 2007 what is the correct return path ? jsut so i can check.. How can i capture the details. ? Osc are not storeing them. Link to comment Share on other sites More sharing options...
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