Help Please, Unable To Add New Product Images

[exupawi]

Hi,

 

I have been trying to add some new products on my site.

 

On the OSC catalog admin page I have two things happening:

1. On new product listings there is a product photo displayed and the words IMAGE DOES NOT EXIST under it. When I go to the site

live there is no photo just the product listing.

 

2. On older product listings there is no photo in the admin along with the words IMAGE DOES NOT EXIST. When I go to the site live

everything looks fine image and all.

 

I have just switched hosting companies, don't know if this has anything to do with it.. But before I switched, I had the message

 

"Error: Catalog images directory is not writeable: /home/staymyba/public_html/shop/images/" displayed at the top of all catalog admin pages. This message is now gone.

 

Also I saw another thread about this error message stating to "make sure that your (catalog)/images/ folder is permission is set to 755." and I checked mine and that is the value we are using for this folder.

 

Another thread dealing with the same issue said to change the configuration code from:

 

 

define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');

define('DIR_WS_CATALOG_IMAGES', DIR_WS_CATALOG . 'images/');

 

to

 

define('DIR_WS_CATALOG_IMAGES', '../images/');

define('DIR_FS_CATALOG_IMAGES','../images/');

 

I tried this and it didn't change anything. If anyone can help, this is my third post on the topic. I'd realllllly appreciate any help you could give. I have a lot of new products to add... :blink:

Thanks!

[Guest]

just as a test try chmoding the image directory to 777 and see if you get the images to load.

 

Hi,

 

I have been trying to add some new products on my site.

 

On the OSC catalog admin page I have two things happening:

1. On new product listings there is a product photo displayed and the words IMAGE DOES NOT EXIST under it. When I go to the site

live there is no photo just the product listing.

 

2. On older product listings there is no photo in the admin along with the words IMAGE DOES NOT EXIST. When I go to the site live

everything looks fine image and all.

 

I have just switched hosting companies, don't know if this has anything to do with it.. But before I switched, I had the message

 

"Error: Catalog images directory is not writeable: /home/staymyba/public_html/shop/images/" displayed at the top of all catalog admin pages. This message is now gone.

 

Also I saw another thread about this error message stating to "make sure that your (catalog)/images/ folder is permission is set to 755." and I checked mine and that is the value we are using for this folder.

 

Another thread dealing with the same issue said to change the configuration code from:

define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');

define('DIR_WS_CATALOG_IMAGES', DIR_WS_CATALOG . 'images/');

 

to

 

define('DIR_WS_CATALOG_IMAGES', '../images/');

define('DIR_FS_CATALOG_IMAGES','../images/');

 

I tried this and it didn't change anything. If anyone can help, this is my third post on the topic. I'd realllllly appreciate any help you could give. I have a lot of new products to add... :blink:

Thanks!