Fed Ex Contribution

[furrychops]

Hello,

 

I am nearing the completion of my oscommerce webstore, and am running into one final major snag (as everything else is set up and appears to be working perfectly). That major snag is Shipping.

 

I wanted to start out the store by providing Fed Ex only for shipping, so I installed the fedex_direct_2.06 contribution to my oscommerce webstore. I believe I followed the installation instructions to a "T" and then the configuring options in my admin section I also believe were completed correctly.

 

So here is what is happening. When I get to the part of the checkout where the module is supposed to get the different rate quotes from Fed Ex based on quantity and weight, it is saying this:

 

Federal Express (Total items: 1 pcs. Total weight: 3.5 lbs)

No meter number was obtained, check configuration. Error 5012 : Account number not in database

 

Now, for the meter number, the install instructions told me to leave it as "NONE" because a meter number would be obtained the first time a successful rate quote was completed. And I called Fed Ex to make sure the account number I entered into the module was correct, and they said that it was.

 

So, what does the error message mean when it says "Account number not in database"? Did I miss a step somewhere?

 

Also, the Fed Ex representative to whom I spoke told me that I couldn't get rate quotes without a meter number, but supposedly I am being instructed by the contribution to leave that as "NONE."

 

Can anyone help me? This is the final step to getting my webstore up and running, and I am very anxious to resolve the issue.

 

THANK YOU VERY MUCH!!

 

- Jeremy

[furrychops]

Oh, and when I was talking with the Fed Ex tech support guy, he said that the database to which the error message may be referring to could be a database by a "Third Party" i.e. the creator of the contribution? I don't know. This didn't seem to make a whole lot of sense, but can anyone enlighten me?

 

Thank you!

[furrychops]

please someone help me figure this out. thank you so much!

[furrychops]

I don't mean to be annoying at all, by reposting, but I really want to get this store operational as soon as possible, so if someone could please help me out, I would greatly appreciate it. Thank you!