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osCommerce

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Immediate Help Needed-my Store Has An Virus I Think


lonestardolls

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I am a novice building my store, which is up and running. Yesterday 4 of my mailing list customers sent me a copy of an email that looks like it came from my store. The body of the email stated 'THIS STORE IS NOT SAFE'

What do I do?

Should I just shut it down for a while or what? I'm going on vacation Wednesday, am swamped with work, and now this.

Any help appreciated. Thanks, Dale

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I am a novice building my store, which is up and running. Yesterday 4 of my mailing list customers sent me a copy of an email that looks like it came from my store. The body of the email stated 'THIS STORE IS NOT SAFE'

What do I do?

Should I just shut it down for a while or what? I'm going on vacation Wednesday, am swamped with work, and now this.

Any help appreciated. Thanks, Dale

 

I've scanned my computer twice with different antivirus software, which I scan daily anyway, and the software is updated daily. No infected files.

Perhaps a more correct statement should be is my store was hacked into and emails were sent to people on my mailing list. What do I do?

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I've scanned my computer twice with different antivirus software, which I scan daily anyway, and the software is updated daily. No infected files.

Perhaps a more correct statement should be is my store was hacked into and emails were sent to people on my mailing list. What do I do?

check if your store's has the latest osc files first of all

http://www.oscommerce.com/solutions/downloads

go through the manual integration instructions.

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Thank you for your suggestion. I have osCommerce 2.2-MS2. I deleted all my customers and their orders just to be on the safe side (I only had 10 customers and 4 delivered orders so far). I have changed my passwords. I am frightened as to what happened.

I have read some of your other posts on a variety of topics, and wow, you know a lot. I know so little about this.

I'll try to figure out what the downloads are and the manual integration instructions are.

Thanks again. What a way to start vacation.

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