dcart Posted November 6, 2009 Share Posted November 6, 2009 The problem I'm having is that only the 1st out of 4 questions shows up and when I click on that question, the answer to that question and question #2 shows up. Then one needs to click on question #2 to see the answer and question #3. So to see question #4, one needs to click on question #1, then #2, then #3 and then question #4 will show up. Why is that happening? Here is the link: BrazilianSecret.com Thank you for any help in advance!!! Quote Link to comment Share on other sites More sharing options...
Nathali Posted November 11, 2009 Share Posted November 11, 2009 Thanks for your reply Sam! Before I do this, Please let me understand.. I installed the contribution: http://addons.oscommerce.com/info/1106 that posted by Fimble 7 feb 2009 (FAQ desk 2.2) Now, This is a complete distribution so in the SQL query I didn't had this value 'MAX_DISPLAY_ADMIN_SEARCH_RESULT' and I do not have any problem with that OR any page Errors !! When I enter to admin>tools>faq manager I see 20 lines of results very clear and I can move to the other 20 pages without any problem !! The problem is when I choose a question/answer and try to edit it, I don't see the question/answer TEXT in side their langauges BOXES so I can't edit the text ! All the rest is functioning very good ! So please let me understand why I need this? Is it relevant to my problem? Please reply.. Nathali Hi.. I really need help to fix this problem.. I tried everything without success.. :( I installed the SQL INSERT INTO `configuration` (`configuration_title`, `configuration.. etc.. and it didn't fix the problem! Could someone please tell me how to remove this SQL value that I entered. Would also be glad to get some serious help to solve that problem.. Thank you.. Regards, Nathali Quote Best Regards, Nathali Link to comment Share on other sites More sharing options...
longhorn1999 Posted January 11, 2010 Share Posted January 11, 2010 (edited) Hi everyone, I installed Faq Desk 2.2 without any problems. Would anyone happen to know how I could remove the "last updated" time/date stamp that shows up in the actual FAQ? I'm not quite sure what I should be commenting out in catalog/faq.php, if that's even the right file to edit? ok i got it...just cut out line 76 in faq.php Edited January 11, 2010 by longhorn1999 diannecl 1 Quote Link to comment Share on other sites More sharing options...
Nathali Posted January 13, 2010 Share Posted January 13, 2010 Hi, I solved my problem in the faqdesk 2.2 contribution. I just installed the correction which is: For those that still have not found the solution to the above error. Place the following code right before the very end of the ?> of admin/includes/functions/general.php function tep_array_reverse($array) { if (function_exists('array_reverse')) { return array_reverse($array); } else { $reversed_array = array(); for ($i=sizeof($array)-1; $i>=0; $i--) { $reversed_array[] = $array[$i]; } return $reversed_array; } } And now I can represent it in my site BUT now I have another issue: When I press the preview button in the admin FAQ I don't see the text, question/answer ?? I also can't see the text when I press the EDIT button to edit the text !! Any help please ???? Thanks! Nathali Quote Best Regards, Nathali Link to comment Share on other sites More sharing options...
Nathali Posted January 14, 2010 Share Posted January 14, 2010 Hi, I solved my problem in the faqdesk 2.2 contribution. I just installed the correction which is: For those that still have not found the solution to the above error. Place the following code right before the very end of the ?> of admin/includes/functions/general.php function tep_array_reverse($array) { if (function_exists('array_reverse')) { return array_reverse($array); } else { $reversed_array = array(); for ($i=sizeof($array)-1; $i>=0; $i--) { $reversed_array[] = $array[$i]; } return $reversed_array; } } And now I can represent it in my site BUT now I have another issue: When I press the preview button in the admin FAQ I don't see the text, question/answer ?? I also can't see the text when I press the EDIT button to edit the text !! Any help please ???? Thanks! Nathali Any help please? Quote Best Regards, Nathali Link to comment Share on other sites More sharing options...
hugodon Posted January 14, 2010 Share Posted January 14, 2010 I installed Faq Desk without any problems. The only problem I have is that there is a gap between the page heading and the first question. Does anyone know how to fix this. http://www.hugh-taylor.com/faq.php?osCsid=a4707252eeb618691ec15a4926668743 Thanks in Advance Quote Link to comment Share on other sites More sharing options...
Denkster Posted January 26, 2010 Share Posted January 26, 2010 I installed Faq Desk without any problems. The only problem I have is that there is a gap between the page heading and the first question. Does anyone know how to fix this. The table with the FAQ is inside a cell of another table, the one with the table for column_left and for column_right.The table with column_left takes a lot of height. The other tables in the cells of that row are less high. You did not specify vertical alignment for the content of the table cells. Therefor the tables with the FAQ and right column are centered vertically (default). Eveline Quote Link to comment Share on other sites More sharing options...
Denkster Posted January 26, 2010 Share Posted January 26, 2010 Hi all, I added my version of the add-on package FAQDesk at http://addons.oscommerce.com/info/1106. full package NL taal-bestanden A fully revisited install instruction, with images! Attention for PHP 4 to PHP 5 conversion fixes from the forum implemented more fixes .. My first contribution. What do you think? Eveline Quote Link to comment Share on other sites More sharing options...
Nathali Posted January 31, 2010 Share Posted January 31, 2010 When I press the preview button in the admin FAQ I don't see the text in the text field of the question/answer ?? I also can't see the text when I press the EDIT button to edit the text !! I tried everything without success. Could someone solve this mysteryp please ???? Thanks! Nathali Quote Best Regards, Nathali Link to comment Share on other sites More sharing options...
Denkster Posted February 3, 2010 Share Posted February 3, 2010 When I press the preview button in the admin FAQ I don't see the text in the text field of the question/answer ?? I also can't see the text when I press the EDIT button to edit the text !! Hi Nathali, I think I solved that. Did you take a look at the modifications I posted? Please use a 'Compare'-tool (like 'BeyondCompare') and compare your version of /catalog/admin.faq.php with mine. Success Eveline Quote Link to comment Share on other sites More sharing options...
Nathali Posted February 4, 2010 Share Posted February 4, 2010 Hi Nathali, I think I solved that. Did you take a look at the modifications I posted? Please use a 'Compare'-tool (like 'BeyondCompare') and compare your version of /catalog/admin.faq.php with mine. Success Eveline Hi Eveline, Thanks for your reply. Yes, I also fixed some small issues thanks to your contribution modification, but still it didn't help me to solve this main problem. Thanks again, Nathali Quote Best Regards, Nathali Link to comment Share on other sites More sharing options...
narutocrazy Posted February 21, 2010 Share Posted February 21, 2010 Hi, I finally got it working on my site. :thumbsup: It destroyed all the table alignment...ahh, what a headache >_< Anyway, I am stuck on one problem yet. How do I change the font color of only the text on the FAQ page? I use a dark background and it's set to a a dark-blueish color since on all my other pages I have a white box as a background (thus its easily readable). Can anyone tell me how I add a code to just change the font color on the FAQ page (and leave the rest) or well, add a white box in the background? :huh: Quote Link to comment Share on other sites More sharing options...
A4G! Posted March 22, 2010 Share Posted March 22, 2010 Hello How can I differentiate various parts in the FAQ? I mean, Payment FAQ, Shipping FAQ, etc. Quote Link to comment Share on other sites More sharing options...
blr044 Posted March 24, 2010 Share Posted March 24, 2010 does anyone have any ideas hoe to elimate the extra white spcase before the questions and between each questions. I even have removed a few the <td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '1')?></td> but did not solve the issue. Evcen changed them '100%', '10' to '100%', '1' you may check it out at brs-giftshopdotcom/faq.php Thanks. Quote Link to comment Share on other sites More sharing options...
Maria Cafe Posted April 9, 2010 Share Posted April 9, 2010 Hi! I installed this contribution on my store and it was working just fine. After that I installed Page Editor v1.6. and even if I can see the FAQ Manager on the admin, it doesn't show on the information box. I checked all the edited files and everything looks ok, is it possible that these two contributions are not compatible? Can somebody help me? Thank you, Maria Quote Link to comment Share on other sites More sharing options...
olimits7 Posted March 25, 2011 Share Posted March 25, 2011 Hi, Can this FAQDesk contribution put FAQ questions into different groups/sections? What I mean by this; is I would like to split my FAQ questions into a "Shipping", "Returns", "Order Status", etc... groups/sections. Thank you, olimits7 Quote Link to comment Share on other sites More sharing options...
Guest Posted January 14, 2013 Share Posted January 14, 2013 Just installed FAQDesk - everything works fine - BUT........ I can't see any link to FAQ on my website - it appears in the admin section Can anyone help me please Quote Link to comment Share on other sites More sharing options...
Guest Posted February 4, 2013 Share Posted February 4, 2013 (edited) problems solved Edited February 4, 2013 by revica Quote Link to comment Share on other sites More sharing options...
briciojp Posted November 3, 2013 Share Posted November 3, 2013 Thaks for the addon, works great and it's fully adapted to my site. / I translate the full package to spanish. Gracias por el complemento, trabaja excelente y se adaptó a mi sitio completamente / Realicé la traduccion completa al español. Quote briciojp Guadalajara, Jalisco, México Translate from English to Spanish and back / Traducciones del Inglés al Español y al revés. Link to comment Share on other sites More sharing options...
diannecl Posted September 9, 2016 Share Posted September 9, 2016 (edited) Hi everyone, I installed Faq Desk 2.2 without any problems. Would anyone happen to know how I could remove the "last updated" time/date stamp that shows up in the actual FAQ? I'm not quite sure what I should be commenting out in catalog/faq.php, if that's even the right file to edit? ok i got it...just cut out line 76 in faq.php I am having the same problem... What was the actual line of code you commented out? Line 76 on my catalog/faq is: require(DIR_WS_INCLUDES . 'application_bottom.php'); Can you help me? Thanks in advance! Edited September 9, 2016 by diannecl Quote Link to comment Share on other sites More sharing options...
Lioelx Posted December 1, 2016 Share Posted December 1, 2016 Hi, into descriptions for install have one little fail. fax.php---faq.php version FAQDesk_v2.3.4 - BS 12/01/2016 catalog/includes/modules/boxes/templates/information.php <li><a href="<?php echo tep_href_link('fax.php'); ?>"><?php echo MODULE_BOXES_INFORMATION_BOX_FAQ; ?></a></li> And i have this error: Call to undefined function tep_get_languages() in /httpdocs/faq.php on line 17 Line 17 $fID = (!empty($_GET['fID']) ? (int)$_GET['fID'] : 0 ); $action = (!empty($_GET['action']) ? $_GET['action'] : '' ); $languages = tep_get_languages(); Regards Quote No external links here, thank you Link to comment Share on other sites More sharing options...
Lioelx Posted December 1, 2016 Share Posted December 1, 2016 funtion tep_get_languages() is defined on admin/includes/funcion/general.php Hi, into descriptions for install have one little fail. fax.php---faq.php version FAQDesk_v2.3.4 - BS 12/01/2016 catalog/includes/modules/boxes/templates/information.php <li><a href="<?php echo tep_href_link('fax.php'); ?>"><?php echo MODULE_BOXES_INFORMATION_BOX_FAQ; ?></a></li> And i have this error: Call to undefined function tep_get_languages() in /httpdocs/faq.php on line 17 Line 17 $fID = (!empty($_GET['fID']) ? (int)$_GET['fID'] : 0 ); $action = (!empty($_GET['action']) ? $_GET['action'] : '' ); $languages = tep_get_languages(); Regards Quote No external links here, thank you Link to comment Share on other sites More sharing options...
♥Dan Cole Posted December 1, 2016 Share Posted December 1, 2016 <li><a href="<?php echo tep_href_link('fax.php'); ?>"> @@Lioelx Should "fax" be faq? Dan Quote Need help? See this thread and provide the information requested. Is your version of osC up to date? You'll find the latest osC community version (CE Phoenix) here. Link to comment Share on other sites More sharing options...
Lioelx Posted December 1, 2016 Share Posted December 1, 2016 @@Lioelx Should "fax" be faq? Dan Yes Dan. Quote No external links here, thank you Link to comment Share on other sites More sharing options...
♥Dan Cole Posted December 1, 2016 Share Posted December 1, 2016 @@Lioelx So is it working now? Dan Quote Need help? See this thread and provide the information requested. Is your version of osC up to date? You'll find the latest osC community version (CE Phoenix) here. Link to comment Share on other sites More sharing options...
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