mobiloptions Posted June 3, 2007 Share Posted June 3, 2007 Hello All, I just wondering what kind of modules / add in's are currently available in regards to customer service for a online retail shop. Ive check out the contributions and really couldnt find anything current, I may have overlooked some so any suggestions would be great. I am specifically interested in modules that perhaps some already use now, and your experience with them , good and bad I looking for a basic simple module that can be integrated into OSCommerce that allows the customer to submit/track any ordering issues , customer support etc . I have a staff of at least 4, so the ability to manage tickets without overlapping and tracking through email is a plus Someone had mentioned PERL DESK, which is everything that I am looking for but may not be compatible with OScommerce. Any advise, suggestions would be great. Thank you in advance for all your help, and glad to join this great forum -Z Quote Link to comment Share on other sites More sharing options...
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