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osCommerce

The e-commerce.

Customer Login/checkout Errors


rwebb

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Posted

I have several OS Commerce websites and every day I get emails from customers who can't place orders on my sites. Symptoms include adding items to the cart then going to checkout and the items disappear... or someone who successfully logs in but then can't go anywhere (kind of like an endless loop)... but the crazy thing is that this is for random people. Neither I nor my programmer can duplicate this problem.

 

I have this problem on the following websites:

 

http://www.organickingdom.com

http://www.truefoodsmarket.com

http://www.mannaharvest.net

 

One of my sites (listed below) does appear to work, however, I do not know what is making it work on this site and not the others (based on what one customer has said).

 

http://www.trueharvest.com

 

Has anyone had any experience with this? I'm at wits ends on this... I've been losing customers every day cause of this... Help!

 

Richard

Posted

I'm desperate with this... Will pay $50 to the first person who can help me solve this once and for all.

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