donato Posted November 1, 2002 Share Posted November 1, 2002 I apologize in advance about the title of this post, but this is how I feel about this product. Perhaps it is just the fustration level I am at...don't get me wrong, the product works great, but only if you are using it for domestic purposes or if you are an American. Well, what is the problem you may ask? Its the shipping modules... I am from Canada. My store will be selling merchandise to an international audience. The FedEx mod and the UPS mod will not work, because, mainly in part to the fact that my store resides/has a Canadian address. I was told in the past that the new checkout procedure will correct this...I do not have time to wait for that, nor is there really an ETA available. I was also told to use the Canada Post Module, it offers International Shipping--> installed it successfully, works great, BUT the prices that come back are in Canadian funds and my store prices are in US funds,(simply because of the fact that it is geared towards an International audience) I also offered to pay anyone to help me in getting a shipping mod to work for the international customers but no one has stepped up to the plate. My last resort is to try shipping in zones and using flat rates. For example, customer is from France, flat rate will be $20 US, if another customer is from Australlia, that zone is $30, etc, etc....but my question is how? How can this work? please please can someone help me?? Link to comment Share on other sites More sharing options...
mattice Posted November 1, 2002 Share Posted November 1, 2002 I apologize in advance about the title of this post, but this is how I feel about this product.Perhaps it is just the fustration level I am at...don't get me wrong, the product works great, but only if you are using it for domestic purposes or if you are an American. Good thing it is written by Europeans... :) I was told in the past that the new checkout procedure will correct this...I do not have time to wait for that, nor is there really an ETA available. It's currently available. Download the latest snapshot. I was also told to use the Canada Post Module, it offers International Shipping--> installed it successfully, works great, BUT the prices that come back are in Canadian funds and my store prices are in US funds,(simply because of the fact that it is geared towards an International audience) You can have multiple currencies for your international audience. I've never looked at the Canada Post module but I am sure you can convert the currencies to anything you want by hacking into it. I also offered to pay anyone to help me in getting a shipping mod to work for the international customers but no one has stepped up to the plate. My last resort is to try shipping in zones and using flat rates. For example, customer is from France, flat rate will be $20 US, if another customer is from Australlia, that zone is $30, etc, etc....but my question is how? How can this work? please please can someone help me?? There are quite alot of posts about the issues with shipping quotes. Check the new checkout procedure and see if that can solve your shipping-table issues. HTH, Mattice "Politics is the art of preventing people from taking part in affairs which properly concern them" Link to comment Share on other sites More sharing options...
donato Posted November 1, 2002 Author Share Posted November 1, 2002 Hey thanks for the reply Mattice, good thing it was written by Europeans is right...but the shipping mods only work for the us. As per the new check out procedure, as Harald stated in the sticky post: The optimizations for the shipping modules include the possibility to return all rates from a given provider. This is shown nicely for the UPS and USPS modules (make sure your delivering from America to get the rates and to see the nice mouseover effects ) - whats also possible is worldwide rates from America i bolded the above statement that basically shoots down the idea of upgrading to the latest snapshot... I guess the quickest fix is for me to look into the CanadaPost mod and hack it someway to display US funds instead of Canadian. But this alas I do not know how to do. I wrote to CanadaPost IT help and this is what they suggested: There is no way to change the currency to US funds. I believe theeasiest way would be to process the response from the shipping module and calculate the price in US dollars from the data returned. any further ideas or help?? Link to comment Share on other sites More sharing options...
burt Posted November 1, 2002 Share Posted November 1, 2002 good thing it was written by Europeans is right...but the shipping mods only work for the us.As per the new check out procedure, as Harald stated in the sticky post: The optimizations for the shipping modules include the possibility to return all rates from a given provider. This is shown nicely for the UPS and USPS modules (make sure your delivering from America to get the rates and to see the nice mouseover effects ) - whats also possible is worldwide rates from America This is not a problem with the checkout process. UPS only provides worldwide shipping when shipping from the US! So contact UPS and get tehm to rewrite all of their procedures/working methods ;) Link to comment Share on other sites More sharing options...
donato Posted November 1, 2002 Author Share Posted November 1, 2002 hey thanks for the reply Burt... I knew that already but unfortuently that is not going to help me. I need help...how about FEDEX? does it work for shipping from canada? this is all quite BS if you ask me...everything has to be geared to the US...just ticks me off! Link to comment Share on other sites More sharing options...
Harald Ponce de Leon Posted November 1, 2002 Share Posted November 1, 2002 hey thanks for the reply Burt...I knew that already but unfortuently that is not going to help me. I need help...how about FEDEX? does it work for shipping from canada? this is all quite BS if you ask me...everything has to be geared to the US...just ticks me off! The development team are available for hire if you're interested in a Canadian module - otherwise if you're not interested in commercial services, get your hands dirty. This is exactly how we're progressing, by getting our hands dirty. Not by saying "Why isn't this feature available? This is quite BS and really ticks me off". We tried that method a while ago, but no fairies flew through our open windows at night to do the programming for us :( (FYI leaving the lights on or off didn't make a difference) , osCommerce Link to comment Share on other sites More sharing options...
donato Posted November 1, 2002 Author Share Posted November 1, 2002 Thanks Harald... this was not a personal attack against you. I always praised the product...but when you have tried every possible avenue or alternative and keep hitting a brick wall...the above is the result. Search all my posts, always have asked for help or offered to pay for serivces ...no one approached me..and those who I approached did not have a clue. For sure, I will be in touch with one of your development people to get some quotes...I do not have time, unfortuently to hack into the code and try to 'fix' things or to get "dirty"...my plate is full as is. I wish not to close this thread down, and hope that I will receive some more constructive responses...I want to resolve this issue soon and pass any solutions/knowledge to those who are in the same situation. But if you look at my case, it is valid. OSC and the mods that were created were for or geared towards, American or domestic stores. My scenario, a Canadian shop, with products in US funds, wanting to ship to overseas, is not possible. A simple solution to a simple problem you would think, could be found. But its not...both UPS and FEDEX have there servers config for US, so I understand that this is not an OSC problem per se, and a domestic store can get around this by selling its merchandise to local resisdents with its products sold in its country's currency, and not offering to sell overseas. My store, again, has a Canadian address, has its products is in US funds, the shipping mod is for canadapost, the only shipping mod that offers international shipping for us Canadians, but the return price is in can funds and not US....this is currently my problem. Thanks again to those who responded and will. Link to comment Share on other sites More sharing options...
Guest Posted November 1, 2002 Share Posted November 1, 2002 Whilst I fully understand your plight. I cant help thinking just how spoilt Americans and canadians are. How many of us "Europeans do you think have any form of "real time" shipping calculation. We are all forced to use Zones rates and manually update them as required. My shop ships all over the planet, including Canada and the US. It seems to me that you could have easily created the zones by now. We don't even have any courier services who offer real time calculations let alone a module for OSC. You should try doing what I did, and go spend $600 (US) on X-Cart just to find how much of it is buggy and doesn't work (6 months on and I still haven't got it live) it took me one month with OSC and I know nothing about servers or PHP. Thanks to all the guys that contribute and create this system I managed to quit my job months ago. Terry Brooks www.combatgear.co.uk Link to comment Share on other sites More sharing options...
donato Posted November 1, 2002 Author Share Posted November 1, 2002 thanks for your insights Terry. I will look into the zones shipping further... yes i do understand that this is the best store out there, better than those that you pay for...I NEVER said anything to bash the store, nor is this thread about bashing and praising OSC...I just wanted to lay the facts on the line....simple. "this is the problem, what is the solution"...this was what I was trying to reach at, and at times you need to be bold to grab peoples attention, I have seen one a many thread that have valid questions but no answers. it was great seeing your input on how an European store resolves the shipping problem...that is what I wanted to see/read... and lets admit something here as well, as one of my friends mentioned (who happens to be in the carrier business [local] only :twisted: ) north americans are/have Thunderbucks ...that is what kind of made me upset, finding out that UPS will only work for US addresses. Link to comment Share on other sites More sharing options...
ocularmagic Posted November 2, 2002 Share Posted November 2, 2002 I haven't looked at the CanadaPost module so I could be way off base here. Isn't it possible to just take the value returned from the module (in canadian) and hardcode the currency exchange in the code, then output the updated price to the user? Or am I way off base here? If every member of this board donated $1 to the dev team, that would be over $11,000.00. Don't you think this cart is worth at least a $1???? Link to comment Share on other sites More sharing options...
Harald Ponce de Leon Posted November 2, 2002 Share Posted November 2, 2002 How many of us "Europeans do you think have any form of "real time" shipping calculation.We are all forced to use Zones rates and manually update them as required. Should this not be the preferred method? This method is 100% safe - "depending" on a service to provide you rates brings a fail point into the procedure. , osCommerce Link to comment Share on other sites More sharing options...
hobbzilla Posted November 2, 2002 Share Posted November 2, 2002 Sorry I couldn't resist!! Link to comment Share on other sites More sharing options...
ocularmagic Posted November 3, 2002 Share Posted November 3, 2002 Well, I think I may have a solution to your problem. I downloaded the canadaPost module, installed it and set it up so my store was located in New Brunswick. I went and checked the current currency exchange rate and I found out that it was 1.55811 Canadian dollars to 1 U.S. Dollar. So I went into the canadapost.php file located in [osc_installed_path]includesmodulesshipping and did the following: Wherever I saw $shipping_canadapost_products['something']['something'] I changed it to ($shipping_canadapost_products['something']['something'] / 1.55811) Don't forget the parenthesis, they are important. I ran a test order and all of the shipping costs came back in the US equivalent and the checkout was successful. Let me know if this works for you or you can e-mail me and I'll send you the file. Hope it helps. If every member of this board donated $1 to the dev team, that would be over $11,000.00. Don't you think this cart is worth at least a $1???? Link to comment Share on other sites More sharing options...
donato Posted November 4, 2002 Author Share Posted November 4, 2002 :lol: :lol: :lol: hey HOBBS that damn funny!!! thx for the uplift!!! needed it! James, thank you so much for the suggested fixes! will work on this first thing in the morning. will let everyone know how it all turns out... btw, i am receiving many pm from fellow canadians, in the same boat and pms on peoples services to help out, to all those who wrote in to me...thx, and i will contact you individually and again, will report any of my findings to this thread again thanks to all and Zilla, thanks for the laugh! Link to comment Share on other sites More sharing options...
New 
Recommended Posts
Archived
This topic is now archived and is closed to further replies.