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osCommerce

The e-commerce.

Failed transactions ?


andytc

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Hi

 

Could i ask what level of failed transactions an average store might get per month ? whats your experience ?

 

I am noticing a lot of transactions declined by the aquiring bank , in 16 days this month so far approx £1,800 ??

 

some of these turn out to be succesfull if the customer tries again with another card, but the majority do not ?

 

anyone have any info on possibe causes other than no money in the bank ?

 

Most of my failed transactions have no customer or card data in protx admin, i'm using Protx Direct.

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