Guest Posted May 15, 2007 Share Posted May 15, 2007 Ive done a lot of searching on this issue and I have not really found a definate solution to this problem: Orders are placed (using paypal). Everything goes through wonderfully, orders are added to database just fine. Login to admin area and there are absolutely no orders listed. Go to customers, click on orders, and no orders are listed. Anybody have a fix for this?? Thanks Link to comment Share on other sites More sharing options...
psynaptic Posted May 15, 2007 Share Posted May 15, 2007 Ive done a lot of searching on this issue and I have not really found a definate solution to this problem: Orders are placed (using paypal). Everything goes through wonderfully, orders are added to database just fine. Login to admin area and there are absolutely no orders listed. Go to customers, click on orders, and no orders are listed. Anybody have a fix for this?? Thanks Check your orders statuses. Do they still exists? This happened to me and this was the problem. My Profile | Contribs I like most: 'On The Fly' Auto Thumbnailer, Active Countries, Header Tags Controller, Ultimate SEO URLs, UK Based osC, UK Postcode Validation, Open Featured Sets, UK Postcode Based Carrier Shipping Link to comment Share on other sites More sharing options...
Guest Posted May 15, 2007 Share Posted May 15, 2007 Under orders in the admin panel, I can choose any order status- pending, processing, etc. and none of them show any orders... Link to comment Share on other sites More sharing options...
Guest Posted May 15, 2007 Share Posted May 15, 2007 If you go into the SQL database and see what the order ID is, then go to the admin panel and manually enter that order ID, it will display fine. However, you can select view all orders, pending, processing, or delivered and it will not show anything. Link to comment Share on other sites More sharing options...
madcrazygirl Posted May 15, 2007 Share Posted May 15, 2007 Have you installed the Paypal IPN? This captures the order details prior to the customers leaving the site as otherwise without it if they do not return to your site following payment then nothing is posted to admin. Link to comment Share on other sites More sharing options...
Guest Posted May 15, 2007 Share Posted May 15, 2007 yes, and I actually placed the order myself and went back to the site and it still did not show up in admin. Thank you all for your help thus far... Link to comment Share on other sites More sharing options...
madcrazygirl Posted May 15, 2007 Share Posted May 15, 2007 Sorry I posted just before your last post! In that case is it showing up in the database as an incomplete order which is why it does not belong to any of the categories in admin? If so then it is perhaps on the paypal site that you need to ensure that you have set the url etc correctly to ensure that the order gets updated and posted to admin. I'm no expert so maybe someone will know better.... Link to comment Share on other sites More sharing options...
Guest Posted May 15, 2007 Share Posted May 15, 2007 Is there supposed to be a certian IPN URL for Paypal when using OSC??? Link to comment Share on other sites More sharing options...
sugiartha Posted May 16, 2007 Share Posted May 16, 2007 check status of the order directly IN DATABASE. maybe zero. Sugiartha ------------------------------------------ concept of life: enjoy aja! Link to comment Share on other sites More sharing options...
seanpatrick Posted May 16, 2008 Share Posted May 16, 2008 i just started having this same problem on a store i built. i think it MIGHT have something to do with postage not being processed correctly since the last order to display correctly shows the postage on the invoice in the admin panel, but all those after do not. did anyone ever resolve the issue? can anyone offer help? Link to comment Share on other sites More sharing options...
New 
Recommended Posts
Archived
This topic is now archived and is closed to further replies.