Bryndog Posted May 13, 2007 Share Posted May 13, 2007 Posted this in the wrong place earlier...sorry. Hi, I have a had a look around the forums and cant find a fix to my problem. I have just installed Protx Direct V.3 - all seems to be well untill I go to confirm my order where it seems to loop back to the payment page. Upon pressing confirm order it calls the page protx_process.php(included in the module) then loops back to the payment page and gives no error messages. I have checked in the protx vsp admin area but found the nothing has been passed through. I have tried changing Auth Types and server settings - ip server test returns a load of collected variables. Anyone got any ideas? If not, whats the best way of un-installing everything to do with protx and start again? Thanks for everyones time. B Quote Bryndog, a lone crusader charged with not messing up Thanks to any an all for your help and advice. Link to comment Share on other sites More sharing options...
Guest Posted May 13, 2007 Share Posted May 13, 2007 Can you set the server to "test" and debug to "true" then do a test transaction and copy all the details here (censor anything personal) Tom Quote Link to comment Share on other sites More sharing options...
jamie750 Posted May 14, 2007 Share Posted May 14, 2007 hi my first post in here ver, jus switched over from cubecart last week im hoping to go protx direct, can u guys tell me what i need to do besides apply for the protx account which is pretty straightforward i have a merchant account with streamline (natwest) so what else do i need, it mentions in Protx about a "internet merchant account" whats ones of these and how do i get it? finally is this the best gateway for the uk, it seems cheapest and best value ....any probs? thank u jamie Quote Link to comment Share on other sites More sharing options...
Guest Posted May 14, 2007 Share Posted May 14, 2007 I've been using protx direct with lloydstsb cardnet for over 18monhts without any problems. If you have a natwest streamline manual merchant account you will need to contact them to setup a merchant account for use on the internet (i.e the internet merchant account). Your server needs SSL and cURL installed - installation is quite straightforward. Protx will give you both a simulator and test account for testing before you go live Tom Quote Link to comment Share on other sites More sharing options...
Bryndog Posted May 14, 2007 Author Share Posted May 14, 2007 OK Tom, here is the output from the debug option: VPSProtocol=2.22&TxType=PAYMENT&Vendor=*******&VendorTxCode=4-7258455***14234041865***24133&Amount=44.99&Currency=GBP&Description=Order+Number%3A+4&CardHolder=********&CardNumber=4929000000006&StartDate=0404&ExpiryDate=0808&IssueNumber=&CV2=340&CardType=VISA&BillingAddress=42+cornelly+close%2C%0D%0A*************%2C%0D%0Acardiff%2C%0D%0Asouth+glamorgan%2C%0D%0AUnited+Kingdom&BillingPostCode=******&DeliveryAddress=42+cornelly+close%2C%0D%0Allandaff+North%2C%0D%0Acardiff%2C%0D%0Asouth+glamorgan%2C%0D%0AUnited+Kingdom&DeliveryPostCode=cf142ht&ContactNumber=07968303170&CustomerEMail=bryn%40growingkenneth.co.uk&ClientIPAddress=81.150.224.65&Basket=2%3AGlasses+set%3A1%3A39.99%3A0.00%3A39.99%3A39.99%3AShipping%3A1%3A5.00%3A----%3A5.00%3A5.00 VPSProtocol=2.22 VPSTxId={3D5E00CC-3878-4EC6-BCBA-6F2A60C6236B} Status=ERROR StatusDetail=Couldn't create a transaction (VRTXInvalidVendorAccountCurrency, ) TxAuthNo= SecurityKey= AVSCV2=DATA NOT CHECKED AddressResult= PostCodeResult= CV2Result= 3DSecureStatus=NOTCHECKED curl_error: **** starred out stuff is just precautionary I cant really understand what this is, but i did just notice the error on the second to last line 'couldnt create transaction(VRTXInvalidVendorAccountCurrency, )'...Huh. What does it all mean? I'll check with my hosting provide to see if i have cURL installed in my package. Any help from anyone would be greatly appreciated. Cheers B Quote Bryndog, a lone crusader charged with not messing up Thanks to any an all for your help and advice. Link to comment Share on other sites More sharing options...
Guest Posted May 14, 2007 Share Posted May 14, 2007 From the detail posted you must have cURL installed otherwise there would be no response from protx. Your site is sending the data to protx and they are returning the error you noted (VRTXInvalidVendorAccountCurrency). The request string contains the currency as GBP which is correct. I suggest you contact Protx support to discuss with them as it is possible your account is setup incorrectly. Tom Quote Link to comment Share on other sites More sharing options...
Bryndog Posted May 14, 2007 Author Share Posted May 14, 2007 Cheers Tom, Ill give them a shout and see whats going on. Will post back the solution or more questions soon. Cheers B Quote Bryndog, a lone crusader charged with not messing up Thanks to any an all for your help and advice. Link to comment Share on other sites More sharing options...
jamie750 Posted May 18, 2007 Share Posted May 18, 2007 thanks Tom Quote Link to comment Share on other sites More sharing options...
andyshep Posted June 30, 2007 Share Posted June 30, 2007 (edited) Having the same problem :'( Request URL=https://ukvpstest.protx.com/vpsDirectAuth/PaymentGateway3D.asp Data string sent=VPSProtocol=2.22&TxType=PAYMENT&Vendor=**********& VendorTxCode=105-746*****0126375818*****5254*****&Amount=9.60&Currency=GBP &Description=Order+Number%3A+105&CardHolder=andrew+shepherd&CardNumber=********** &StartDate=****&ExpiryDate=****&IssueNumber=&CV2=***&CardType=VISA &BillingAddress=********%2C%0D%0Adaventry%2C%0D%0Anorthants%2C%0D%0AUnited+Kingdom&BillingPostCode=****** &DeliveryAddress=********%2C%0D%0Adaventry%2C%0D%0Anorthants%2C%0D%0AUnited+Kingdom&DeliveryPostCode=******* &CustomerName=andrew+shepherd&ContactNumber=**********&CustomerEMail=******%40aol.com &ClientIPAddress=172.213.213.170&Basket=2%3ASkeleton+Gun+%28310ml%29%3A1%3A3.85%3A0.00%3A3.85%3A3.85%3A Shipping%3A1%3A5.75%3A----%3A5.75%3A5.75&AccountType=E Protx response=VPSProtocol=2.22 VPSTxId={2E2CCEA4-10FA-413C-942B-654066B44F76} Status=OK StatusDetail= TxAuthNo=******* SecurityKey=******* AVSCV2=ALL MATCH AddressResult=MATCHED PostCodeResult=MATCHED CV2Result=MATCHED 3DSecureStatus=NOTCHECKED curl_error= account has been set up and working for a while just updating for 3d secure any help would be appreciated. thanks Edited June 30, 2007 by andyshep Quote Link to comment Share on other sites More sharing options...
andyshep Posted June 30, 2007 Share Posted June 30, 2007 (edited) it works fine: enter all the 3d secure info. password etc then returns to cc page with CREDIT CARD ERROR Edited June 30, 2007 by andyshep Quote Link to comment Share on other sites More sharing options...
andyshep Posted June 30, 2007 Share Posted June 30, 2007 it works fine: enter all the 3d secure info. password etc then returns to cc page with CREDIT CARD ERROR ok another update: it must take a little while for the trans actions to appear in the vsp admin. checked again and the payments were processed. but i am still going back to the page to enter cc info with a CREDIT CARD ERROR at the top Any Ideas? Quote Link to comment Share on other sites More sharing options...
Guest Posted June 30, 2007 Share Posted June 30, 2007 Does it give any more information except "Credit Card Error"? The debug you posted shows no problems with the transaction. Which version of the module are you using - v3.2? Tom Quote Link to comment Share on other sites More sharing options...
andyshep Posted June 30, 2007 Share Posted June 30, 2007 just installed it today its Protx Direct v4.2. i was just getting credit card error, nothing specific. oddly enough ive made no changes since the problems i was having, yet now it seems to be absolutely fine. will try it out again later see it its still ok . will let you know if i need any help. cheers for the reply. Quote Link to comment Share on other sites More sharing options...
andyshep Posted July 1, 2007 Share Posted July 1, 2007 tested again today. Seems fine. odd thx anyway Quote Link to comment Share on other sites More sharing options...
Guest Posted July 1, 2007 Share Posted July 1, 2007 Strange! Do keep me posted if you have any other probs. Tom Quote Link to comment Share on other sites More sharing options...
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