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Blank "Ship To" after installing CCGV (trad)


NatalieB

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I am working on a pretty heavily modded site. Yesterday we installed the CCGV (trad) v 1.2 and now today with our first few orders, the Ship To section on the invoice, packing slip and the confirmation email is blank.

 

I could use some help with this. A full-out answer to the problem would be great. OR, if anyone could let me know how the Ship To information passes through the pages, I could check where the problem would be.

 

Thank you,

NatalieB

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  • 3 weeks later...
I am working on a pretty heavily modded site. Yesterday we installed the CCGV (trad) v 1.2 and now today with our first few orders, the Ship To section on the invoice, packing slip and the confirmation email is blank.

 

I could use some help with this. A full-out answer to the problem would be great. OR, if anyone could let me know how the Ship To information passes through the pages, I could check where the problem would be.

 

Thank you,

NatalieB

It can happen when the shipping page was bypassed and the $shipping session was set to false. Such logic is used for download/virtual products so you could check your catalog\checkout_shipping.php where this takes place.

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