Authorize.net not getting my transactions

[lorilong]

I had a similar problem with MIVA on this same site almost a year ago today, so I switched to Oscommerce. Lo and behold, the problem rears it's ugly head once again!

 

website:4pawssanitarysupply.com

hosted @ Iquesthosting.net using Apache

 

I originally tested this store and everything was working fine, now it has quit for some reason. Host has restarted VPS to no avail. I called Authorize.net and walked through the settings, everything is correct. We even sent a test order and Authorize got nothing.

 

I believe I'm using the module that came with Oscommerce.com that I downloaded last year.

 

Basically what's happening is Authorize.net is simply not getting the order transaction. Everything seems to work fine on Oscommerce's end -- the order shows up in the order section and listed as pending. No errors.... Authorize just doesn't get it.

 

Could someone please help!

 

Lori Long

[ineyard]

I had a similar problem with MIVA on this same site almost a year ago today, so I switched to Oscommerce. Lo and behold, the problem rears it's ugly head once again!

 

website:4pawssanitarysupply.com

hosted @ Iquesthosting.net using Apache

 

I originally tested this store and everything was working fine, now it has quit for some reason. Host has restarted VPS to no avail. I called Authorize.net and walked through the settings, everything is correct. We even sent a test order and Authorize got nothing.

 

I believe I'm using the module that came with Oscommerce.com that I downloaded last year.

 

Basically what's happening is Authorize.net is simply not getting the order transaction. Everything seems to work fine on Oscommerce's end -- the order shows up in the order section and listed as pending. No errors.... Authorize just doesn't get it.

 

Could someone please help!

 

Lori Long

 

I'm having the opposite problem, my orders are showing up at Authorize, but not on the cart, the customers are being returned to the CC info page instead of checkout success. I'm using the latest contribution they have here for AIM.

[eyeconect]

I'm having the opposite problem, my orders are showing up at Authorize, but not on the cart, the customers are being returned to the CC info page instead of checkout success. I'm using the latest contribution they have here for AIM.

 

About Authorize getting the transaction but customer being returned to the CC info page. I just did a new install of Authorizenet-AIM module. It turns out that if authorizenet-aim.php fails to see successful response on the transaction it will return the customer to CC info page. It figures this out by performing split on the response string from authorize, using (comma) as the delimit pattern. It then explodes splitted array ( again comma as separator) items 0 and 3 to check if array 0 is set to 1 ( Accepted ) , if so it will continue to Finish page. else Return to cc info page.

 

I had to hack on this section to make it work ( thats just me, because my delimit was different as I also have other apps using Authorize ). So if it cannot split and explode the retured string from Authorize accurately , this payment module will mis behave.

 

I would like to suggest that you recheck the following merchant settings at authorize.net for the response string: Default Feild separator ( ,) , encapsulation should be left blank and Delimiter should be set to No. This is documented at the bottom of the install notes of authorizenet-AIM installer package.

 

Also, I have been working on the package with following time stamp on authorizenet_aim.php :

 

/* $Id: authorizenet_aim.php 23rd August, 2006 18:50:00 Brent O'Keeffe $ / go to module/payment/ .

 

Hope this helps.

 

Good Luck.

[lorilong]

Meanwhile, I'm still having trouble with Authorize.net and Oscommerce communicating. I tried uninstalling and reinstalling the module, but getting the same result. No errors and the order seems to go through -- Authorize.net just isn't getting it. Anyone have any ideas?