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Cant create an Account, Site keeps bumping me


Ausgirl

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Hello

 

Someone just tried to become a member, when they finished filling the fields out in creating the account then click continue, it just takes you to the login in page :blink: When you try and go back to the home page it sometimes takes you to the login page again. Also when someone is online, its not showing up in admin in whos online, only sometimes.

 

I have no idea, how long its been like that so I dont know what I may have done to cause it to do this. The only reason I found out was because someone notified me of havin trouble signing up! Thank god, they did.

 

Your help would be much appreciated,

 

Thanks

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I just created an account without any issues, sorry I couldnt find anything for you.

Installed Contributions: CCGV, Close Popup, Dynamic Meta Tags, Easy Populate, Froogle Data Feeder, Google Position, Infobox Header Entire Row, Live Support for OSC, PayPal Seal with CC images, Report_m Sales, Shop by Price Revised, SQL Updater, Who's Online Enhancement, Footer, GNA EP Assistant and still going.

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G'day Bob

 

I know, I see, and you showed up in my whos online, when I tried it, it just wasnt happening. When the person whom tried to sisn up tried it , it wasnt happening. mmm How strange. So I uploaded a new file and replaced with a backup file and it still wouldnt work?

 

Thanks for trying and looking :)

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Only thing I can think of is if it's only one person it could be something in the way they have there browser setup. Try asking them to try again using a different computer on another network like a friends and see if it happens again.

Installed Contributions: CCGV, Close Popup, Dynamic Meta Tags, Easy Populate, Froogle Data Feeder, Google Position, Infobox Header Entire Row, Live Support for OSC, PayPal Seal with CC images, Report_m Sales, Shop by Price Revised, SQL Updater, Who's Online Enhancement, Footer, GNA EP Assistant and still going.

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I didnt think of that, I shall do that & see what happens, (I tried a few times & it wouldnt let me, yet it worked for you) I just tried it again and it did work for me this time. I will do as you suggested and pass on the suggestion.

 

Thanks for the tip Bob

 

:)

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It says Configuration--> settings --> Check IP adress set to False. Mine is set to True (Ive never had a problem with it until today when that person tried to sign up & then myself, yet I can sign up fine now) Ill just get that person to try Bobs suggestion see what happens. I'll also pop on over to see the latest update for the SEO as well, see how that goes. Hopefully that will fix it.

 

Thanks for your tip as well oschellas much appreciated

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Hello

 

Someone just tried to become a member, when they finished filling the fields out in creating the account then click continue, it just takes you to the login in page :blink: When you try and go back to the home page it sometimes takes you to the login page again. Also when someone is online, its not showing up in admin in whos online, only sometimes.

 

I have no idea, how long its been like that so I dont know what I may have done to cause it to do this. The only reason I found out was because someone notified me of havin trouble signing up! Thank god, they did.

 

Your help would be much appreciated,

 

Thanks

Hello Ruth,

 

I just created an account with one item in my cart. What I noticed was the prompt for a cookie when I entered the site. My browser asks me to accept cookies before they are allowed. So I am guessing you have force cookie use on your site. If a customer does not accept cookies, then they will have problems logging in and filling their cart.

 

Tim

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G'day Tim,

 

I have the force cookie option set to False. Are you talking about that little pop up you get that states "This page contains secure & non secure ect...."?

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G'day Tim,

 

I have the force cookie option set to False. Are you talking about that little pop up you get that states "This page contains secure & non secure ect...."?

It wasn't the secure, nonsecure thing. On the very first page of your site, a privacy box pops up and says:

"the website shoppinginurpjs.com has requested to save a file on your computer called a cookie...."

 

I changed my settings to block your cookies and I was still able to add several items and go through checkout. I did not click on the last page.

 

So maybe I was way off....

 

Tim

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So what are you saying, is it my site being difficult or you just had the wrong settings? This is a bit tricky, getting a bit confusing. :blink:

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It says Configuration--> settings --> Check IP adress set to False. Mine is set to True (Ive never had a problem with it until today when that person tried to sign up & then myself, yet I can sign up fine now) Ill just get that person to try Bobs suggestion see what happens. I'll also pop on over to see the latest update for the SEO as well, see how that goes. Hopefully that will fix it.

 

Thanks for your tip as well oschellas much appreciated

 

 

Hey Ruth!

 

Guess what?! I was able to create an account! I don't know what you did but it's working fine now. Now all I need is that link you wanted me to see last night. IM me later with the link, please. I'll give you all the gossip on how my daughter is now! lol

 

 

Monty

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G'day Monty,

 

Thats good to hear, maybe my site was just having a bit of a tissy fit, in a bit of a mood. Was making me a bit dizzy (LOL) :wacko:

 

TTYL

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